Summary
Overview
Work History
Certification
Timeline
Generic

Adam Medhurst

Cairns,QLD

Summary

Experienced professional skilled at managing daily sales floor operations to provide every customer with positive experiences. Focused on strengthening company brand and maximizing customer loyalty. Effectively partner with team members, customers and senior leadership to resolve complex situations and maintain long-term satisfaction.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Sales Supervisor

CEMTEX
Cairns
12.2024 - Current
  • Ensured compliance with company policies and procedures related to sales operations.
  • Implemented procedures that improved accuracy of customer orders.
  • Intervened in difficult customer situations to resolve issues quickly and efficiently.
  • Utilized CRM software systems to track customer interactions.
  • Resolved customer complaints efficiently and professionally.

Sales Supervisor

Fossil Watches
Brighton, East Sussex
09.2021 - 09.2024
  • Utilized CRM software systems to track customer interactions.
  • Attended trade shows, conferences, and other events as a representative of the company's brand.
  • Assisted in developing pricing strategies based on market research data and competitor analysis.
  • Developed and implemented sales strategies to increase customer base.
  • Monitored daily operations of sales team, including customer service, product knowledge, marketing initiatives.

Salesperson B2B

BAR 76 Events
Brighton, East Sussex
06.2014 - 09.2021
  • Generated new business opportunities through cold calling campaigns.
  • Assisted customers in selecting appropriate products or services for their needs.
  • Gathered data on competitors' pricing, products, and promotional activities.
  • Developed and implemented strategies to meet sales quotas.
  • Arranged merchandise for display to highlight new styles, attract customers, and enhance sales.

Receptionist Administrator

Corals Health & Fitness.
Brighton, East Sussex
05.2012 - 06.2014
  • Assisted with administrative tasks such as data entry into company databases.
  • Created spreadsheets to track customer information such as contact details and preferences.
  • Processed membership applications and payments accurately and efficiently.
  • Managed front desk operations including scheduling appointments, answering calls.
  • Responded promptly to customer complaints or issues regarding the facility or equipment.

Certification

  • QLD Driver's Licence – Current
  • Sales certificate - Current

Timeline

Sales Supervisor

CEMTEX
12.2024 - Current

Sales Supervisor

Fossil Watches
09.2021 - 09.2024

Salesperson B2B

BAR 76 Events
06.2014 - 09.2021

Receptionist Administrator

Corals Health & Fitness.
05.2012 - 06.2014

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Adam Medhurst