Successful Cafe Manager leading, training and motivating employees to consistently exceed targets. Delivers exceptional service to every guest as head of high-performance team dedicated to top-notch customer relations. Competent in business management, marketing and inventory control. Focused professional knowledgeable about devising innovative solutions to diverse business concerns and goals. Strategic and forward-thinking leader with self-motivated and tactical mindset. Excellent relationship-building and critical thinking skills with determined and decisive nature. Oversees warehouse operations to meet continuous internal and customer needs. Well-coordinated and decisive leader with expertise in program management, team building and performance optimization. Solid history of success in developing and maintaining best practices for successful high-volume fulfillment and supply chain management. Safety-oriented Forklift Operator knowledgeable about proper handling of heavy machinery, pallet jacks, cherry pickers and forklifts. Works well independently and as part of team. Excellent interpersonal communication skills. Resourceful professional with experience in customs clearances and shipment coordination. Skilled in cargo management and knowledgeable about customs regulations. Expertly develops client relationships and provides tailored solutions.
Work History
Cafe Manager
D'lish On Port
Oversaw daily cafe operations to maintain smooth workflow in both front-of-house and back-of-house areas.
Delivered excellent customer service experiences by addressing concerns promptly and professionally.
Trained cafe employees to consistently exceed customers' expectations and provide superior service.
Established a welcoming atmosphere, maintaining high standards of cleanliness and presentation throughout the cafe.
Filled in for absent employees in any position in cafe, keeping operations efficient even when short-handed.
Ensured compliance with food safety regulations by implementing strict sanitation protocols and employee training initiatives.
Worked closely with kitchen staff to ensure menu items were prepared efficiently while maintaining quality standards.
House Customs Clerk
United Parcel Service, UPS
Collaborated with carriers, freight forwarders, and brokers to expedite the release of shipments from customs.
Supported clients during government audits or investigations, providing comprehensive documentation as needed for a successful outcome.
Spearheaded training initiatives for new hires, leading to increased productivity within the team.
Coordinated closely with warehouse staff to ensure efficient movement of goods through the import/export process.
Streamlined customs clearance processes by maintaining accurate and up-to-date documentation for all shipments.
Expedited the release of time-sensitive shipments by prioritizing tasks effectively and working closely with relevant stakeholders.
Reduced errors in customs declarations by consistently reviewing and verifying all required documents before submission.
Prepared and processed import and export documentation according to customs regulations, laws or procedures.
Tracked shipments processing through customs and other agencies and obtained clearances.
Obtained necessary import and export licenses and permits for shipments.
Forklift Operator
Samsons Fruit And Vegetable Supply
Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
Transported goods between warehouse locations according to shipment and storage needs.
Unloaded and stacked materials by raising and lowering lifting devices.
Coordinated with supervisors to prioritize tasks, ensuring the most urgent shipments were processed first.
Coordinated with other lift truck drivers and production personnel to process orders efficiently.
Supported warehouse staff in meeting tight deadlines by prioritizing tasks based on shipment schedules.
Warehouse Manager
Harvest Fresh
Conducted periodic audits of inventory levels to ensure accuracy, identifying discrepancies for swift resolution.
Cleaned and maintained warehouse in compliance with OSHA safety standards.
Maintained a safe work environment by enforcing strict adherence to OSHA guidelines and company policies.
Evaluated incoming shipments for quality issues and processed unacceptable materials for return.
Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations, and replacements.
Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
Coordinated with vendors to verify timely delivery of materials and supplies, avoiding delays.
Streamlined operations for faster order processing by updating warehouse layout and organization.
Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
Oversaw warehouse staff and maintained efficiency in fast-paced environment.
Organized records of vehicles, schedules and completed orders.
Logistics Coordinator
Col Johnson
Monitored inbound and outbound freight operations to establish timely delivery of packages.
Generated documentation and information required for customer shipments.
Prepared and documented shipment activities and cargo movements to enable tracking history and maintain accurate records.
Tracked orders and notified customers of status or potential delays.
Scheduled and coordinated truck, ship and air transport to maximize productivity and maintain organized calendar.
Collaborated with sales and customer service teams to address client concerns and expedite orders when necessary.
Coordinated with suppliers to ensure timely delivery of goods, minimizing stockouts.
Adapted quickly to unexpected disruptions in the supply chain, developing contingency plans to minimize negative impacts on business operations.
Planned and supervised shipments from production to end-user and scheduled daily and weekly routes.
Established an effective communication system between departments involved in logistics coordination ensuring seamless information flow.
Registered vendors and customers on database to maintain updated roster.
Streamlined inventory management for reduced waste and improved cost control.
Maintained excellent working relationships with customers by efficiently responding to inquiries and complaints.
Coordinated shipments and tracked progress to facilitate timely delivery.
Updated and maintained databases to track shipments and inventory.
Built and established relationships with staff and vendors.
Strategized best methods and tactics for efficient storage and handling of materials.
Information Technology Support Specialist at Florida Realtors Tech Help LineInformation Technology Support Specialist at Florida Realtors Tech Help Line