Adam Porter
Hawthorn
Overview
11
11
years of professional experience
Work History
Operations Manager
URBNSURF
01.2021 - Current
- Responsible for overseeing the general daily operations and events of the surf park and water treatment infrastructure to DHHS standards.
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
- Supervised 45 operations staff and kept employees compliant with company policies and procedures.
- Developed and implemented comprehensive training program to increase employee productivity and morale including training 120 new staff.
- Cultivated a supportive team environment that encouraged open communication, collaboration, and continuous learning to drive exceptional performance outcomes.
Freelance Event Supervisor
Multiple Event Organisations
01.2014 - Current
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Coordinated with artists, performers, vendors, and other stakeholders to ensure smooth running of events
- Conducted post-event evaluations and analysis, identifying areas for improvement and implementing changes for future events.
- Demonstrated strong organizational and leadership skills, managing teams of staff and volunteers to ensure success of events.
- Utilized creativity and innovation to develop new event concepts and programming, resulting in increased attendance and engagement
- Onsite roles for: Federation Square, Spartan Race Australia, Falls Festival, Disney, CocaCola and the Entertainment Store Group.
Events and Encounters Presnter
Melbourne Zoo, ZOOS VICTORIA
01.2015 - 06.2022
- Successfully planned and executed a variety of arts and cultural events, including music festivals, art exhibitions, and live performances.
- Developed and managed budgets for events, including negotiating contracts and obtaining sponsorships and funding.
- Trained new team members in customer service best practices, elevating overall guest experience quality.
- Hired, trained and supervised volunteers and support staff required for events.
- Events included: Yearly Zoo Twilights Summer Concert Series, MCG Guinness World Record Attempt, National Geographic Photo Ark Exhibition and ongoing Member Events.
Education
Cert IV in WHS - Occupational Health And Safety
Pinnacle Safety
Melbourne, VIC11.2022
Timeline
Operations Manager
URBNSURF
01.2021 - Current
Events and Encounters Presnter
Melbourne Zoo, ZOOS VICTORIA
01.2015 - 06.2022
Freelance Event Supervisor
Multiple Event Organisations
01.2014 - Current
Cert IV in WHS - Occupational Health And Safety
Pinnacle Safety
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