Adam Power
Kealba
Summary
To secure employment with an organization that will provide opportunities for me to apply, demonstrate and further develop my ability and passion for information systems and technology.
Stand out attributes: Proven ability to lead teams of staff to achieve corporate goals Proven natural ability to apply problem solving techniques to resolve issues with IT and network systems Proven ability to rapidly learn and adapt to new IT systems with minimal training and support Passion for technology and information systems Reliability, honesty and integrity
Overview
25
25
years of professional experience
Work History
HR Driver/Installer
Eagle Hire
01.2023 - 10.2024
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Delivered goods and products to customer on time and in excellent condition.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
- Ensured loads were secured safely and correctly.
- Installed/dismantled equipment and systems efficiently, ensuring proper functionality.
Team Supervisor
A1 Complete Tile Removal
12.2019 - 12.2022
- Interacted with cross-functional support groups to manage day-to-day operations and identified and resolved operational problems using defined processes, expertise and judgment
- Mentored and guided employees to foster proper completion of assigned duties
- Built strong relationships with customers through positive attitude and attentive response
- Communicated policy updates and company information through team meetings, huddles and one-on-one development sessions
- Documented coaching and development sessions, including corrective actions and performance improvement plans to help staff meet key performance indicators
- Maintained awareness of basic HR laws and regulations and kept up-to-date with company policies
- Positioned as go-to person for up to 5 staff members, troubleshooting complex administrative and training issues promptly
- Assisted in day to day works carried out including, ripping up tiles, removal and leveling via grinding
Manager
Zerin Trading Pty Ltd
09.2015 - 01.2019
- Manage team of five of staff
- Promote business through means of advertisement
- Negotiate contracts with freight companies
- Purchase and maintain use of company stock
- Coordinate logistics
- Manage receipt and dispatch of stock
- Manage procurement and finance system
- Administer database (local server based system)
- Electronic timesheet management
- Maintain intranet for business area
- Exercise problem solving knowledge to corporate systems to resolve malfunctions
- Design and publish internal corporate communications media for business area
- Comply with and enforce record keeping policy and procedures
- Manipulate data to ensure integration with client systems
- High level of autonomy to manage business area
- Data analysis
- Onboarded new employees, including training, mentoring and new hire documentation
- Raised performance in areas of sales, management and operations by identifying and targeting areas in need of improvement
- Accomplished multiple tasks within established timeframes
- Maximized performance by monitoring daily activities and mentoring team members
- Achieved or exceeded financial goals on regular basis by controlling expenses, optimizing schedules and regulating inventory usage
- Recorded inventory sales into organization's weekly income report
- Developed and maintained relationships with customers and suppliers through account development
Customer Service
Zoxou PTY LTD
01.2014 - 09.2015
- Provided primary customer support to internal and external customers
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns
- Communicated with vendors regarding backorder availability, future inventory and special orders
- Collected customer feedback and made process changes to exceed customer satisfaction goals
- Regularly exceeded daily sales and product add-on quotas
- Assisted customers with setting appointments, special order requests, and arranging merchandise pick-up
- Answered constant flow of customer calls with minimal wait times
- Offered advice and assistance to customers, paying attention to special needs or wants
- Fielded customer questions regarding available merchandise, sales, current prices and upcoming company changes
- Used company troubleshooting resolution tree to evaluate technical problems and find appropriate solutions
- Answered customer telephone calls promptly to avoid on-hold wait times
- Developed community reputation through commitment to customer satisfaction and strong client relationships
- Responded to customer requests for products, services and company information
- Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions
- Recommended products to customers, thoroughly explaining details
- Consulted with outside parties to resolve discrepancies and create effective solutions
Warehouse Manager
Celebrations Group Pty Ltd
01.2012 - 01.2014
- Coordinate team of five of staff
- Coordinate logistics
- Manage receipt and dispatch of stock
- Manage procurement and finance system (cloud based)
- Administer database (local server based system)
- Electronic timesheet management
- Maintain intranet for business area
- Exercise problem solving knowledge to corporate systems to resolve malfunctions
- Design and publish internal corporate communications media for business area
- Comply with and enforce record keeping policy and procedures
- Manipulate data to ensure integration with client systems
- High level of autonomy to manage business area
- Data analysis
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery
- Met environmentally controlled warehouse operational needs through smooth staffing and resource allocation
- Handled day-to-day shipping and receiving overseeing more than 200 packages per day
Employee
Brimbank City Council
01.2010 - 01.2012
- Repair & Construct all forms of concrete assets
- Repair & Construct bituminous surfaces
- Drainage maintenance
- Reinstatement of line marking
- Signage
- Cleansing
- Excavation (Tip & Dog)
Health & Safety Representative
City Of Darebin
06.2008 - 01.2010
- On behalf of Baytech Industrial, Construct and repair all forms of concrete works including kerb and channel, footpath, pram crossings and vehicle crossings
- Implement tactile indicators
- Repair damaged road surfaces using demolition saw, shovel, rake and compaction plate
- Manage traffic
- Manage construction site to Vic Roads Code of Practice
- Complete job site analysis
- Carried out proactive and reactive inspections under instruction from Permits Officer
Ascot Paving
01.2007 - 01.2008
- Reinstate failed road surfaces
- Apply maintenance patches to stressed pavements
- Placement & compaction
- Rake hand
J.L.N Plastering
01.2000 - 01.2006
- Team supervision
- Liase with site managers and company directors
- Budget planning
- Ensure jobs are completed by deadline, on budget and to a professional standard
- Oversee and undertake internal construction
- Suspended ceilings
- False wall construction
- Oversee and undertake fix, stop and cornice of material
- Employ OH&S procedures
Education
Kealba Secondary College
01.1996
Skills
- Performance improvement
- Account management
- Client Service
- Complaint resolution
- Knowledgeable in Microsoft Office
- Technical Support
- Staff education and training
- Cash Handling
- Heavy machinery safety
- Operations monitoring
- Packing and shipping proficiency
- Troubleshooting skills
- Technical knowledge
- Quality control
- Verbal and written communication
- Mathematical calculations
- Key Performance Indicators
- Safe driving practices
- City and non-city driving
- Loading and unloading
Additional Information
Adam Power Curriculum Vitae, Current Heavy Rigid License, Forklift License
Timeline
HR Driver/Installer
Eagle Hire
01.2023 - 10.2024
Team Supervisor
A1 Complete Tile Removal
12.2019 - 12.2022
Manager
Zerin Trading Pty Ltd
09.2015 - 01.2019
Customer Service
Zoxou PTY LTD
01.2014 - 09.2015
Warehouse Manager
Celebrations Group Pty Ltd
01.2012 - 01.2014
Employee
Brimbank City Council
01.2010 - 01.2012
Health & Safety Representative
City Of Darebin
06.2008 - 01.2010
Ascot Paving
01.2007 - 01.2008
J.L.N Plastering
01.2000 - 01.2006
Kealba Secondary College
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