Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Logistics Officer
Team Global Express/TOLL
Tullamarine, Victoria
2017.12 - Current
Coordinated and monitored supply chain operations to ensure timely delivery of goods.
Developed strategies for efficient distribution of products based on customer requirements.
Identified areas for improvement in the logistics process, such as cost reduction and enhanced customer service.
Maintained accurate records and documentation related to shipping activities.
Ensured compliance with all applicable regulations and laws concerning transportation, storage, and safety of goods.
Established relationships with vendors, carriers, and other stakeholders in the logistics industry.
Created reports detailing key performance indicators related to logistics operations.
Optimized routes to reduce costs while ensuring timely deliveries.
Planned shipments according to customers' needs and specifications.
Implemented quality control measures to ensure accuracy of orders prior to shipment.
Conducted regular audits of logistic procedures to promote efficiency within the organization.
Resolved issues arising during transport or storage of goods quickly and effectively.
Coordinated and oversaw execution of logistics operations.
Communicated effectively with shippers, customers and receivers regarding changes in pick up or delivery status.
Coordinated and monitored inbound and outgoing deliveries, keeping abreast of delays and other issues.
Identified opportunities to reduce cost and improve productivity.
Directed investigations to verify and resolve customer or shipper complaints.
AEC Special Projects Supervisor
TOLL
Clayton, Victoria
2019.03 - 2024.05
Supervised and coordinated special projects to ensure timely completion within budget constraints.
Created and maintained detailed project documents, including timelines, budgets, resource allocation plans, and progress reports.
Monitored team performance on special projects, identifying areas of improvement and providing feedback as needed.
Provided guidance to the special projects team throughout all stages of the project life cycle.
Conducted regular meetings with stakeholders to discuss progress updates and address any issues or concerns.
Developed effective communication channels between various departments to ensure successful collaboration on special projects.
Managed external vendors contracted for special projects initiatives.
Coordinated resources across multiple departments for the successful execution of special projects tasks.
Ensured that all staff members had a clear understanding of their roles in executing assigned tasks related to the organization's ongoing special projects efforts.
Identified potential areas of improvement within existing processes used by the organization's Special Projects Team.
Forecasted, scheduled and monitored project timelines, personnel performance, and cost efficiency.
Managed contracts with vendors and suppliers by assigning tasks and communicating expected deliverables.
Modified project plans when needed to better align with organizational objectives.
Determined project staffing needs and led resource management.
Logistics Operations Officer
Toll
Port Melbourne, Victoria
2012.11 - 2016.02
Conducted training sessions for new employees on operational procedures.
Created documentation outlining operating instructions for staff members.
Liaised between customers and management to ensure smooth operations delivery.
Allocated resources and materials to respective departments to accommodate needs.
Managed administrative staff and trained new hires on office procedures and policies.
Assisted in the coordination of shipments, ensuring all documentation was accurate and up to date.
Organized and maintained records of inventory levels, deliveries, and orders.
Maintained communication with suppliers regarding order status and delivery schedules.
Coordinated with carriers for timely pickups and deliveries as well as resolving any discrepancies or issues that may arise during transport.
Provided customer service support by responding to inquiries regarding shipment statuses or other logistics related issues.
Prepared necessary reports on daily activities for management review.
Assisted in training new employees on logistics procedures and policies.
Developed training materials and conducted sessions for new logistics staff members.
Education
Certificate 3 - Business Administration
NMIT
Victoria
2005-12
Skills
Transportation Planning
Logistics Coordination
Problem-Solving
Driver Scheduling
Shipment Tracking
Punctual and Dependable
Affiliations
Creating through graphic design and drawing
Travelling and experiencing new cultures
Interest in photography and video
Certification
Current full drivers license
References
References available upon request.
Timeline
AEC Special Projects Supervisor
TOLL
2019.03 - 2024.05
Logistics Officer
Team Global Express/TOLL
2017.12 - Current
Logistics Operations Officer
Toll
2012.11 - 2016.02
Current full drivers license
Certificate 3 - Business Administration
NMIT
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