Adam Quested
Waterford,QLD
Summary
Results-driven Bakery Operations Professional delivering high-quality products through effective team leadership and exceptional customer service. Improved workflow efficiency while ensuring compliance with food safety standards. Experienced in Security Operations and Crowd Control, demonstrating adaptability and a strong work ethic across diverse environments.
Overview
38
38
years of professional experience
Work History
Bakery Manager/Trade baker
Woolworths Supermarkets
Brisbane, QLD
05.2012 - 03.2026
- Oversaw daily bakery operations, ensuring product quality and freshness aligned with customer expectations.
- Trained and supervised bakery staff on safety and production procedures, enhancing team compliance and performance.
- Monitored inventory levels and ordered supplies for production.
- Ensured compliance with health and safety regulations in the bakery area.
- Maintained inventory of supplies, ingredients and equipment used in the production process.
- Decorated cakes and pastries, baked breads, tarts, and pies, and created specialty desserts.
- Collaborated with managers and team leaders to align bakery operations with business objectives, contributing to overall operational efficiency.
- Managed daily bakery operations, ensuring efficient workflow and high-quality product output.
Operations Manager/Crowd Controller
Nuforce Security
Brisbane, QLD
12.2006 - 05.2012
- Provided Security Guards and training to over 100 well-known and established licensed premises in Sth Qld including The Caxton Hotel, The Regatta, The Breakfast Creek Hotel, Eatons Hill Hotel as well as most of the big nightclubs in the City and Fortitude Valley precincts including The Family Nightclub, Birdies and Cloudland.
- Supervised daily operations, ensuring adherence to security protocols to maintain a safe environment.
- Coordinated staff schedules, optimizing resource allocation and ensuring adequate coverage for peak periods.
- Implemented training programs for new employees on safety procedures.
- Developed standard operating procedures for security operations and protocols.
- Conducted regular audits to assess operational efficiency and compliance.
- Collaborated with law enforcement agencies for incident reporting and response.
- Facilitated team meetings to identify and address operational challenges, fostering collaborative problem-solving.
- Managed staffing needs through recruitment, selection, onboarding, and training.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
Head Baker
Brumbys
Brisbane, QLD
11.2003 - 12.2006
- Managed daily operations of the baking department to ensure quality standards.
- Oversaw inventory management for baking ingredients and supplies.
- Maintained equipment and workspaces for optimal performance and cleanliness.
- Ordered ingredients and equipment needed for daily baking tasks.
Baker
Woolworths Supermarkets
Brisbane, QLD
01.1997 - 04.2003
- Baked diverse bread and pastries daily, ensuring high customer satisfaction.
- Operated baking equipment and maintained clean work areas to support efficient production.
- Trained new staff on baking techniques and procedures, enhancing team skill set.
- Collaborated with team members to optimize production schedules.
Baker Apprentice
Copper Kettle Cakes
Newcastle
05.1994 - 07.1997
- Maintained cleanliness and organization of baking equipment and workspace.
- Followed recipes accurately to ensure product consistency and quality.
- Collaborated with team members to streamline baking processes and workflows.
- Learned proper safety protocols for handling kitchen equipment and supplies.
- Sliced and packaged breads, pastries, cookies and other finished products for sale.
- Assisted in the preparation of doughs, batters and icings for cakes, cupcakes, pies and other baked goods.
- Measured ingredients accurately to ensure consistent product quality.
- Rolled out dough by hand or with a rolling pin to create pie crusts or other pastry shells.
Storeperson/Apprentice Baker
Coles Supermarkets
Sydney/Murwillumbah
05.1988 - 07.1994
- Loaded and unloaded delivery trucks using hand-trucks, pallet jacks, and forklifts to streamline logistics operations.
- Loaded and unloaded delivery trucks following safety protocols.
- Inspected incoming shipments for damage and quality assurance.
- Maintained inventory records with warehouse management systems to ensure stock accuracy.
- Used pallet jacks to move items to and from warehouse locations.
- Organized shelves, workstations, and pallet areas to uphold safety standards and operational efficiency.
Education
Certificate 2 in Security (operations) CPP 20207 - Security Operations
Security Training Solutions
Bracalba, QLD02-2011
Senior First Aid - Course in Intermediate First Aid. (21368VIC)
Australian Red Cross
Brisbane, QLD01-2007
Certificate 2 in Security (operations) PRS 20103 - Security Operations
Australian Hospitality Institute
Brisbane, QLD01-2007
Craft Certificate. Certificate in Bread Manufacture. Bread Making Trade. Cert No. 9206911 - Trade Baker
Hamilton Tafe
Newcastle, NSW04-1996
Certificate of Hospitality - Hospitality
Complete Hospitality Training (Qld)
Burleigh Heads, QLD05-1994
High School Diploma -
Erina High School
Erina, NSW11-1987
Some College (No Degree) - Food Handling And Hygiene
Prahran Campus/Coles Supermarkets
Murwillumbah, NSWSkills
- Inventory management
- Food safety compliance
- Baking supervision
- Bread baking
- Pastry techniques
- Ingredient knowledge
- Bakery operations
- Commercial production
- Operational efficiency
- Supply ordering
- Product decoration
- Staff training
- Customer service
- Team leadership
- Promotion planning
- Adaptable to changing demands
- Multitasking and prioritizing
- Dependable work ethic
- Conflict resolution
- Effective communication
- Stress tolerance
- Mental agility
- Crowd control
- Crowd management
- Conflict de-escalation
- Incident reporting
- Security operations
- Security procedures
- Surveillance monitoring
- CCTV surveillance expertise
- Detainment procedures
- Self-defense techniques
- De-escalation techniques
- Physical fitness
- Defensive training
- Threat assessment
- Law enforcement support
- Identity verification
- Alcohol awareness
- First Aid/CPR
- Shift work experience
- Body language analysis
- First Aid/CPR
Timeline
Bakery Manager/Trade baker
Woolworths Supermarkets
05.2012 - 03.2026
Operations Manager/Crowd Controller
Nuforce Security
12.2006 - 05.2012
Head Baker
Brumbys
11.2003 - 12.2006
Baker
Woolworths Supermarkets
01.1997 - 04.2003
Baker Apprentice
Copper Kettle Cakes
05.1994 - 07.1997
Storeperson/Apprentice Baker
Coles Supermarkets
05.1988 - 07.1994
Certificate 2 in Security (operations) CPP 20207 - Security Operations
Security Training Solutions
Senior First Aid - Course in Intermediate First Aid. (21368VIC)
Australian Red Cross
Certificate 2 in Security (operations) PRS 20103 - Security Operations
Australian Hospitality Institute
Craft Certificate. Certificate in Bread Manufacture. Bread Making Trade. Cert No. 9206911 - Trade Baker
Hamilton Tafe
Certificate of Hospitality - Hospitality
Complete Hospitality Training (Qld)
High School Diploma -
Erina High School
Some College (No Degree) - Food Handling And Hygiene
Prahran Campus/Coles Supermarkets