Summary
Overview
Work History
Education
Skills
Websites
Timeline
Generic

Adam Rullis

Campbelltown,NSW

Summary

Quality-driven Billing Officer with proven record of excellent job performance. Manages projects at each stage with diligent and attentive approach, carefully checking details and testing assumptions. Skilled in training junior personnel in in the workforce.

Overview

12
12
years of professional experience

Work History

Billing Officer / Flight Dispatcher /Supervisor

Dnata
Sydney, NSW
08.2015 - Current
  • Identified, researched and resolved billing variances to maintain system accuracy and currency.
  • Executed billing tasks and recorded information in company databases.
  • Generated and submitted invoices based upon established accounts receivable schedules and terms.
  • Responded to customer concerns and questions on daily basis.
  • Collected data to complete detailed financial reports for stakeholders and management.
  • Improved accounts receivable processes and achieved reductions in late payments.

Reception / Duty Manager

Capital Hotel Group
Canberra, ACT
08.2013 - 09.2015
  • Responded to customer concerns by providing friendly, knowledgeable support and maintaining composure and professionalism.
  • Trained employees in essential job functions.
  • Handled employee-related issues to improve performance, professional conduct and attendance reliability.
  • Set goals for department and supported employees in meeting expectations.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Directed training and retraining of employees to boost performance and enhance business results.

Guest Services Facilitator /Relief Supervisor

Aero-Care flight support
Canberra, ACT
05.2010 - 08.2013
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Worked with management team to implement proper division of responsibilities.
  • Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
  • Handled customer complaints, resolved issues and adjusted policies to meet changing needs.

Education

12 HSC -

Carroll College
Broulee, NSW
2007

Skills

  • Billing Data Verification
  • Billing Dispute Resolution
  • Records Organization and Review
  • Error Revision

Websites

Timeline

Billing Officer / Flight Dispatcher /Supervisor

Dnata
08.2015 - Current

Reception / Duty Manager

Capital Hotel Group
08.2013 - 09.2015

Guest Services Facilitator /Relief Supervisor

Aero-Care flight support
05.2010 - 08.2013

12 HSC -

Carroll College

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Adam Rullis