Adam Seymour
Oberon,NSW
Summary
Adept Spare Parts Manager with a proven track record at Johnson's Towing and Mechanical, enhancing inventory accuracy and fostering vendor relations. Leveraged expertise in warehouse management and effective communication to streamline operations and improve customer satisfaction. Excelled in strategic purchasing and team leadership, significantly boosting efficiency and service quality.
Overview
11
11
years of professional experience
Work History
Spare Parts Manager
Johnson's Towing and Mechanical
Kelso, NSW
09.2018 - Current
- Increased spare parts inventory accuracy by implementing robust tracking system and conducting regular audits.
- Maintained and analyzed company database to facilitate sales strategies and study customer ordering behaviour.
- Analyzed usage patterns to forecast future demand accurately, allowing for more strategic purchasing decisions and reduced costs.
- Implemented preventive maintenance program for key equipment, reducing downtime caused by unexpected part failures.
- Received and inspected package deliveries and resolved discrepancies.
- Monitored order cycle, ordered OEM parts and completed corresponding paperwork to maintain adequate stock levels.
- Monitored inventory to maximize turns and minimize obsolescence.
- Adjusted stock to curtail accumulation of unused or old parts.
- Improved communication between departments by developing clear processes for requesting, receiving, and returning spare parts.
- Streamlined spare parts ordering process for improved efficiency and timely acquisition of critical components.
- Reduced lead time on urgent orders by maintaining accurate stock levels and negotiating expedited shipping agreements with vendors.
- Interfaced with parts warehouse on internal purchase orders and deliveries to expedite processing for urgent requests.
- Evaluated performance of suppliers regularly, maintaining high level of accountability and fostering continuous improvement in service quality.
- Strategised parts multi-sourcing to diversify supply chain management and form long-term relationships with pool of reliable vendors.
- Identified and communicated customer needs to supply chain capacity and quality teams.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Ordered parts for customers, repair shops, and service departments for use in all equipment.
- Trained staff members on proper procedures for handling delicate or expensive components, minimizing breakages and losses during storage or transport.
- Identified opportunities for bulk discounts by consolidating purchases across multiple departments or facilities when possible.
- Introduced effective warranty tracking system that helped manage claims promptly and recover costs from manufacturers.
- Supervised warehouse operations efficiently, promoting safety protocols and adherence to regulatory guidelines among team members.
- Organized storage areas strategically to facilitate quick retrieval of commonly used items while ensuring optimal space utilization.
- Developed strong relationships with suppliers, resulting in better pricing and faster delivery times for essential parts.
- Collaborated closely with maintenance teams to identify frequently needed parts, ensuring adequate stock levels at all times.
- Conducted thorough research on alternative suppliers when faced with supply chain disruptions, ensuring minimal impact on production schedules.
- Liaised with internal teams to develop, implement, and maintain proactive sales and marketing approach for distribution of parts and services.
- Collaborated with service department and collision centre to provide timely and accurate parts fulfillment.
- Supervised and trained staff on product knowledge and customer service.
Spare Parts Manager
Clancy's Truck and Trailer Repairs
Penrith, NSW
10.2013 - 08.2018
- As above
Education
School Certificate -
St. Clair High School
St. Clair, NSW11.1995
Skills
- Parts identification
- Ordering parts
- Customer Service
- Invoice Processing
- Inventory Management
- Stock management
- Returns processing
- Problem-Solving
- Attention to Detail
- Computer Skills
- Excellent Communication
- Relationship Building
- Professionalism
- Task Prioritization
Timeline
Spare Parts Manager
Johnson's Towing and Mechanical
09.2018 - Current
Spare Parts Manager
Clancy's Truck and Trailer Repairs
10.2013 - 08.2018
School Certificate -
St. Clair High School