Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Adam Shipley

Maroubra,NSW

Summary

Proven to enhance guest satisfaction and room cleanliness at Ibis Hotel,and other hotels I excel in efficient cleaning and teamwork. Skilled in bathroom sanitation and fostering positive work environments, I significantly reduced guest complaints. My adeptness in safety procedures and problem-solving ensures a secure, welcoming atmosphere for all.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Hotel Room Attendant/ Cleaner

Ibis Hotel
03.2011 - 08.2013
  • Performed deep-cleaning tasks on schedule, ensuring rooms remained fresh and attractive yearround.
  • Promoted a welcoming atmosphere for guests, maintaining a well-organized and inviting environment.
  • Enhanced guest satisfaction by maintaining a high standard of cleanliness in all assigned rooms.
  • Supported team members in completing daily responsibilities, fostering a collaborative work environment.
  • Maintained excellent communication with front desk staff, reporting completed rooms for timely guest checkins.
  • Addressed maintenance issues promptly, coordinating with engineering staff to resolve problems efficiently.
  • Ensured safety and security of guests'' belongings through diligent handling and storage practices.
  • Upheld strict hygiene standards, adhering to proper cleaning protocols for optimal guest health and safety.
  • Reduced guest complaints by promptly addressing and resolving housekeeping issues.
  • Vacuumed carpets, mopped floors and dusted surfaces to maintain spotless environment.
  • Vacuumed, dusted and maintained common areas, hallways, and waiting areas at elevators.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Inspected guest rooms to replenish soap, paper towels and toiletries.
  • Checked appliances in guest rooms to determine good working order.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Responded to guest requests for assistance, toiletries, and personal care items.
  • Restocked towels and amenities in bathrooms, bedrooms and kitchen spaces.
  • Eliminated germs and minimized infection risk with expert bathroom and kitchen cleanings.

Furniture Removalists

Rooty Hill Removalists
01.2010 - 08.2013
  • Developed strong working relationships with colleagues, fostering a positive work environment that promoted teamwork and productivity.
  • Followed verbal and written instructions to properly move and ship products.
  • Reduced property damage claims by employing proper lifting techniques and utilizing padding materials to protect surfaces during moves.
  • Maintained a high level of physical fitness, enabling the efficient completion of strenuous tasks such as lifting heavy items or navigating challenging spaces during moves.
  • Safely transported valuable items by securing them properly within the moving truck to prevent shifting during transit.
  • Improved team efficiency through clear communication and collaboration with fellow movers in coordinating tasks.
  • Navigated challenging spaces safely during moves, expertly maneuvering heavy furniture items up staircases or through tight hallways without causing damage.
  • Loaded and unloaded trucks with customer possessions or merchandise weighing up to Number lbs.
  • Maintained clean and organized moving trucks, ensuring all equipment was readily available for each job.

Education

Chifley College - Shalvey Campus
Shalvey, NSW

Skills

  • Efficient cleaning
  • Guest satisfaction
  • Laundry skills
  • Bathroom sanitation
  • Waste disposal
  • Room Inspections
  • Maintaining supplies
  • Furniture Arrangement
  • Upholstery Cleaning
  • Stain Removal
  • Restocking amenities
  • Teamwork
  • Safety awareness
  • Safety Procedures
  • Maintenance understanding
  • Teamwork and Collaboration
  • Customer Service
  • Multitasking and Prioritizing
  • Problem-Solving
  • Attention to Detail
  • Reliability
  • COVID-19 Safety Procedures
  • Medicaid understanding
  • Administering first aid
  • First aid trained
  • First Aid Certified

Certification

First aid

Covid 19 chemical

White card

Timeline

Hotel Room Attendant/ Cleaner

Ibis Hotel
03.2011 - 08.2013

Furniture Removalists

Rooty Hill Removalists
01.2010 - 08.2013

Chifley College - Shalvey Campus

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Adam Shipley