Adam Smith
Sydney,Nsw
Summary
Hardworking employee enthusiastic about learning sales inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Overview
4
4
years of professional experience
Work History
Restaurant Supervisor
Hurricanes Bar And Grill
09.2023 - Current
- Handled guest complaints professionally, resolving issues to enhance overall satisfaction levels.
- Improved customer satisfaction by ensuring consistent quality of food and service.
- Coordinated team members with focus on productivity, efficiency and enhancing customer experience.
- Supervised staff to confirm that all food and beverage orders were promptly and accurately prepared.
- Supervised daily cash handling procedures, ensuring accurate accounting records and minimizing discrepancies.
Complex Rehabilitation Product Specialist
Novis Healthcare
04.2023 - 10.2023
- Assisted with demonstrations for rehabilitation equipment to showcase functionality.
- Supported sales representatives during client meetings by providing expert knowledge on specific features or functionalities of the given product line.
- Established strong relationships with key industry influencers to promote products through various channels.
- Boosted customer retention by providing exceptional product support and addressing user concerns.
Bartender Supervisor
Papa Js
11.2021 - 02.2023
- Fostered strong relationships with regular patrons through personalized service that encouraged repeat business.
- Maintained high standards of cleanliness and safety, ensuring compliance with local health regulations.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
Head Sailing Instructor
Georges River 16ft Sailing Club
01.2020 - 01.2023
- Documented daily class attendance, performance, weather, and other key details.
- Mentored junior instructors to help them refine their teaching styles and better support the needs of diverse student populations.
- Promoted program via social media and at community events.
- Coordinated and managed yearly regatta for students.
- Provided personalized feedback to students, enabling them to improve their sailing skills and achieve personal goals.
- Led skill assessments for new students, accurately placing them into appropriate training levels based on demonstrated abilities and knowledge gaps.
Education
Bachelor of Science - Medical
University of Wollongong
Sydney, NSW02.2023
Skills
- Customer Service
- Team Coordination
- Hospitality
- Staff Training
- Conflict Resolution
- Problem Resolution
- Sales strategy
surfing
Competitive Surfer, having won several competitions on a national and regional level. Majority of my free time is pursing this hobby, travelling up and down the coast.
sailing
Competitive Sailor having competed at both a national and regional level, winning several events from 2014-2020
Timeline
Restaurant Supervisor
Hurricanes Bar And Grill
09.2023 - Current
Complex Rehabilitation Product Specialist
Novis Healthcare
04.2023 - 10.2023
Bartender Supervisor
Papa Js
11.2021 - 02.2023
Head Sailing Instructor
Georges River 16ft Sailing Club
01.2020 - 01.2023
Bachelor of Science - Medical
University of Wollongong
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