Dedicated professional with a strong foundation in manual labor and customer service, demonstrating exceptional adaptability and time management skills. Committed to embracing new challenges and delivering high-quality results in dynamic work environments. Proven ability to leverage skills to make meaningful contributions and achieve team objectives.
• Maintained a safe, clean and organised work environment, controlling traffic around the site.
• Mixed screed, glue and grout in preparation and as required for the tiling team.
• Loaded, unloaded, and moved material to and from production areas.
• Consistently lifted materials weighing as much as 20kg
• Delivered high quality service in a fast-paced dining environment.
• Greeted guests, taking orders, serving food and beverages, and ensuring a positive dining experience
• Maintained cleanliness and organisation of dining areas
• Demonstrated ability to collaborate with kitchen and front-of-house teams to ensure smooth operations
• Committed to providing excellent service, anticipating guest needs, and maintaining a friendly and professional demeanour at all times
• Delivered exceptional customer service, maintaining a 100% customer satisfaction rating with over 100 deliveries.
• Completed rush deliveries on tight time tables to satisfy customer needs.
• Ensured customer orders were exact when picking up deliveries, avoiding missing items or food being at an inappropriate temperature.
• Ensured health and safety requirements via sanitisation of delivery bags, interior and exterior of car, cleaning or replacements of Covid-19 face masks and making non-contact deliveries unless otherwise stated.
• Provided exceptional customer service in a fast-paced restaurant setting, ensuring guests’ needs were promptly met.
• Efficiently prepared and served a variety of drinks and basic cocktails while maintaining a welcoming and entertaining atmosphere.
• Collaborated with the bar team to manage inventory, restock supplies, and maintain a clean working environment.
• Managed guest inquiries, resolved issues, and handled payments professionally.
• Maintained cleanliness of all classrooms, restrooms and school kitchen, properly sanitising all surfaces and items used.
• Handled and stored chemical cleaners in compliance with safety requirements.
• Maintained optimal supply levels to meet daily and special cleaning needs for the full-time team.
• Identified any repair needs and major maintenance concerns, and escalated issues to management
• Assisted primary cleaner in ensuring each room and gate was locked before departure.