Adam Webb
Bathurst,NSW
Summary
Skilled in medication administration and relationship building, I significantly enhanced team productivity and client quality of life at Glenray Industries. Leveraging strong interpersonal skills and a detail-oriented approach, I fostered trust with clients and led teams to exceed goals through strategic planning and accountability.
Overview
15
15
years of professional experience
Work History
Disability Support Worker
Minka Blue
Bathurst, NSW
08.2022 - Current
- Managed medications effectively for clients under strict supervision from healthcare professionals, ensuring adherence to prescribed treatment plans.
- Maintained safety with tidy, clean, and hazard-free home environments.
Team Leader Manager
Glenray Industries
Bathurst, NSW
08.2016 - 08.2019
- Resolved customer service issues by finding immediate solutions, increasing customer confidence, and decreasing escalations to executive office.
- Enhanced team productivity by implementing efficient workflow processes and setting clear performance expectations.
- Led employee relations through effective communication, coaching, training, and development.
- Collaborated with senior management on strategic planning efforts, aligning departmental objectives with overall company vision.
- Conducted regular performance reviews, providing constructive feedback and coaching to facilitate continuous improvement among employees.
- Established a culture of accountability within the team, resulting in higher levels of individual responsibility towards achieving organizational goals.
- Empowered employees to take ownership of their roles by delegating tasks appropriately, resulting in heightened job satisfaction.
- Consistently met or exceeded departmental goals by effectively managing resources and establishing clear objectives for the team.
Disability Support Worker
Glenray Industries
Bathurst, NSW
08.2009 - 08.2019
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
- Drove clients safely to social activities and appointments.
- Developed strong interpersonal relationships with clients, earning their trust and respect through consistent empathy and understanding.
- Enhanced quality of life for clients with physical and intellectual disabilities through compassionate care and assistance.
- Kept detailed daily logs with care actions, patient behaviors, and incidents.
- Delivered exceptional personal care services, including bathing, dressing, grooming, and feeding assistance.
- Provided high level of physical support by lifting, adjusting, and moving clients.
- Assisted clients in reaching personal goals through targeted skill-building activities and therapeutic interventions.
- Managed medications effectively for clients under strict supervision from healthcare professionals, ensuring adherence to prescribed treatment plans.
Education
Bathurst High School
Bathurst, NSW2005
Skills
- Daily living assistance
- Housekeeping and meal preparation
- Personal Care
- Independent Living Support
- Relationship Building
- Documentation And Reporting
- Client Confidentiality
- Manual handling
- Medication administration
Timeline
Disability Support Worker
Minka Blue
08.2022 - Current
Team Leader Manager
Glenray Industries
08.2016 - 08.2019
Disability Support Worker
Glenray Industries
08.2009 - 08.2019
Bathurst High School