Adam Wilmot

My partner had an accident whilst we were on our dream vacation in May. As a consequence I was her fulltime carer until she was able to be more autonomous and once again do things on her own. She was finally given the all clear from her doctor towards the end of September 2024.

• Managing the team efficiently to help maximise profit for the store
• Budgeting for the store and projecting monthly sales targets which are then linked to individual team members key performance indicator (KPI) targets
• Maintaining a high level of individual sales and leading by example as a sales leader within the store
• Communicating with the team on both a store and 1-1 basis to help implement new initiatives and outline ongoing monthly expectations / sales targets
• Running daily huddles and weekly business meetings with the team to inform them of any new initiatives and provide positive updates and feedback for the store
• Creating and implementing in-store marketing campaigns to maximise sales potential during various holidays and quiet parts of the year
• Helping customers and other staff members with warranty requests and product returns
• Acting as a go-between for customer and supplier
• Investigating end of day variances for EFTPOS or cash discrepancies
• Maintaining stock integrity through monthly stock takes and monitoring all of the incoming / outgoing orders for the store
• To make sure that we have the right stock in store to capitalise on customer enquiries
• Training staff on sales techniques, new products and new system processes
• Rostering staff effectively and submitting timesheets fortnightly to make sure staff are paid appropriately
• Maintaining safe work practices and implementing any new practices dictated from head office

• Daily face to face interactions with customers to help accommodate their enquiries
• Maintaining personal KPI and sales targets
• Answering customer enquiries for new products over the phone or via email
• Liaising with other staff members to make sure that general store duties are completed in a timely fashion
• Receiving and labelling stock that has arrived, and putting it out on the shelves

• Company Overview: Western Australia
• Relief teaching all primary school years (1 - 6) across various metropolitan public schools in WA
• Implementing both the Australian and Western Australian school curriculum to students
• Attending staff meetings to ascertain ongoing developments within the school and the broader teaching community
• Western Australia

• Receiving and maintaining stock integrity within the store
• Checking through all of the sales consultants orders and calling suppliers on their behalf to get updated ETA on certain customer ordered items
• Updating customers with ETA on their special ordered items
• Managing the store and the team when the store manager was away on leave
• Running every second monthly business meeting
• Training staff on sales techniques, new products and new system processes
• Helping customers and other staff members with warranty requests and product returns
• Acting as a go-between for customer and supplier
• Investigating end of day variances for EFTPOS or cash discrepancies

• Face to face customer sales
• Maintaining personal KPI and sales targets
• Addressing customer enquiries over the phone and via email
• Maintaining store presentation and cleanliness

• Teaching a variety of year levels and skill levels important swimming survival strokes and techniques