I'm a qualified, experienced and dedicated security officer providing exceptional safety, customer service and crime prevention practices for businesses and individuals.
Overview
21
21
years of professional experience
Work History
Security Officer
Austin Health
Heidelberg, VIC
06.2024 - Current
Observed patrons and customers to quickly address security situations.
Completed incident reports to record security or loss prevention incidents.
Adhered to daily patrol schedules to support consistent security presence throughout property.
Monitored surveillance cameras and responded to suspicious activity.
Attend to and assist medical staff with codes.
Security Officer
Crown Resorts
Melbourne, Australia
05.2023 - Current
Implement security protocols based on the casino's directive and knowledge of Australian Privacy Principles, OH&S, Casino Control Act, Liquor Reform Act and Crimes Act
Maintain proper documentation of all security incidents.
Manage emergency situations and provide emergency first aid care when necessary
Conduct crisis intervention to de-escalate emergency situations and provide immediate support to clients
Adhere to all casino rules and regulations, ensuring a safe and secure gaming environment especially during chip fills and money transportation
Carry out additional tasks like maintaining the inventory and record of the lost property office
Security Officer and Crowd Controller
Etnan Security
Melbourne, Australia
11.2022 - Current
Implement and enforce all security procedures, as per instructions given by team leader
Utilize excellent surveillance skills to ensure security and safety of people attending large scale entertainment events in Melbourne.
Director
A&D Food Company
Melbourne, Australia
06.2004 - 03.2023
Responsible for recruiting, training and supervising staff across all departments of the restaurant
Prepared the weekly staff roster, ensuring back-up temporary staff members for busy nights at the restaurant
Ordered and managed stock levels every week and ensuring timely delivery
Made sure that health, hygiene and safety standards are followed correctly by all staff members, and conducted regular training
Prepared and analyzed staffing and sales reports
Ensured that customer service is on point by handling queries and complaints, and provided solutions to the customer.