Adventrue Motorcross
Adam Winton
IT Network Administrator
Nambucca Heads,NSW
Summary
Knowledgeable IT Manager oversees technology deployment and maintenance. Instructs and leads IT staff members in support of hardware, software and networking infrastructure. Actively works with executives to determine and implement tech needs. Manages technology strategy, training and documentation.
Experienced [Job Title] with top-notch implementation and project management abilities. Highly organized, methodical and skilled at overseeing daily milestones across high-performance teams. Well-versed in [Area of expertise] planning and deployment.
Overview
11
11
years of professional experience
6
6
years of post-secondary education
4
4
Languages
Work History
IT Officer
Erskine Dental
Macksville, NSW
12.2021 - Current
- Oversaw IT department operations and training.
- Managed network and system performance, conducting troubleshooting, security patching, and maintenance.
- Communicated with executive team and CEO to maximize development efficiencies and resolve technology issues.
- Oversaw daily performance of computer systems and immediately responded to [Type] issues to keep network up and running.
- Coordinated technical training and personal development classes for staff members.
- Developed and implemented measures and procedures to protect IT systems from cyber threats and data breaches.
- Led technology selection and rollout, focusing on organizational planning and supplier service-level agreements.
- Analyzed network security and current infrastructure to assess areas in need of improvement and develop solutions.
- Oversaw development and implementation of improvements to support and network operations.
- Customized and repaired technology based on staff requests.
- Created and terminated user's accounts from start to finish in business applications.
- Updated customers and senior leaders on progress and roadblocks.
- Interacted and negotiated with vendors, outsourcers and contractors to secure products and services.
- Guided organizational technology strategy and roadmaps.
- Led and assisted technical upgrade projects for clients by working and coordinating with consultants and developers for integrations.
IT Technician
Align Technology
Amsterdam, Netherlands
07.2015 - 03.2020
- Maintained office PCs, networks and mobile devices.
- Explained technical information in clear terms to non-technical individuals to promote better understanding.
- Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
- Performed troubleshooting and repaired peripheral devices such as printers, scanners and [Type].
- Established, repaired and optimized networks by installing wiring, cabling and devices.
- Set up PCs, projectors and microphones for use in video conferencing rooms.
- Corrected connectivity faults to restore user access to local networks, cloud-based storage and public web.
- Monitored server room, wireless network and other server infrastructure, keeping systems running smoothly.
- Linked computers to network and peripheral equipment.
- Tested and installed motherboards, processors, and graphics cards on desktops and laptops for corporate staff.
- Followed detailed operational process and procedures to appropriately analyze, escalate and assist in remediation of information security incidents.
- Served as backup for staff members, responding to system failure and maintenance emergencies.
- Executed technology implementation projects with minimal downtimes and business disruptions.
- Recovered critical information from data back ups to restore functionality.
- Performed installation, maintenance and repair for complex internal computer hardware and various software applications.
- Implemented internal quality standards to secure electronic records integrity.
IT Field Engineer
Core3dcentres
Sydney, NSW
01.2012 - 07.2015
- Hired and supervised subcontractors to improve production and meet critical deadlines.
- Interacted effectively with site engineering team and field staff to coordinate work that complied with design and construction documents.
- Applied expertise in comprehensive root cause failure analysis.
- Observed construction methods and installations, inspection and testing processes to maintain consistent progress.
- Managed team in troubleshooting efforts that alleviated errors.
Education
Diploma IT Network Administration - Network Administrator / Project Management
TAFE
Far North Queensland 01.2009 - 12.2010
CISCO CCNA -
TAFE
Far North Queensland 01.2009 - 12.2010
Dental Laboratory Technician -
Australian Dental Industry Association
01.2012 - 12.2012
Certified Software/Hardware Technician -
Align Technology
01.2013 - 12.2013
Skills
Documentation and reporting
Interests
Windsurfing
Golf
Timeline
IT Officer
Erskine Dental
12.2021 - Current
IT Technician
Align Technology
07.2015 - 03.2020
Certified Software/Hardware Technician -
Align Technology
01.2013 - 12.2013
IT Field Engineer
Core3dcentres
01.2012 - 07.2015
Dental Laboratory Technician -
Australian Dental Industry Association
01.2012 - 12.2012
Diploma IT Network Administration - Network Administrator / Project Management
TAFE
01.2009 - 12.2010
CISCO CCNA -
TAFE
01.2009 - 12.2010
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