Summary
Overview
Work History
Education
Skills
Timeline
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Adanna Ozioko

Hope Island,QLD

Summary

At my current job at black sheep bistro, I have been able to learn new skills and abilities within each day. Across my 3 and a half years I have been working there I have learnt to, improve my communication skills, prioritize customer needs, manage time efficiently and overall be able to navigate a busy environment where everyone is aided at need.

Overview

3
3
years of professional experience

Work History

Barrista

Black Sheep Bistro
11.2021 - Current
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
  • Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.

Waitress

Kesari
06.2023 - 10.2023
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Demonstrated adaptability by quickly learning new menu items and incorporating them into knowledgeable recommendations for guests.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.

Education

High School Diploma -

Assisi Catholic College
Upper Coomera, QLD
11.2024

Skills

  • Friendly and outgoing
  • Active listener
  • Cleanliness
  • Espresso machine operation
  • Order Taking
  • Beverage Preparation
  • Safe Food Handling
  • Menu Memorization
  • Table setting knowledge
  • Opening and closing duties

Timeline

Waitress

Kesari
06.2023 - 10.2023

Barrista

Black Sheep Bistro
11.2021 - Current

High School Diploma -

Assisi Catholic College

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Adanna Ozioko