Adaugo Itegbe
North Melbourne,VIC
Summary
Highly motivated and dedicated individual with over three years of experience at McDonald's, including roles as a crew trainer and McCafé barista. Seeking to leverage my skills in customer service, team leadership, and fast-paced environment management in a new and challenging position that offers opportunities for growth and development.
Overview
3
3
years of professional experience
Work History
Crew Trainer
McDonald’s Swanston & Lonsdale Street
12.2022 - Current
- Trained other employees in customer service, food safety, and performance requirements.
- Taught new team members correct procedures for all areas of operations.
- Set positive example for team members by providing high-quality, efficient service.
Barista
McDonald’s Swanston And Lonsdale Street
06.2021 - Current
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Cleaned counters, machines, utensils, and seating areas daily.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Operated espresso machines to create beverages.
Crew Member
McDonald’s Swanston And Lonsdale Street
12.2020 - Current
- Worked front counter
- Cleaned and maintained all areas of restaurant to promote clean image.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
Education
Bachelor of Nursing -
Swinburne University of Technology
Melbourne, VIC12.2026
Bachelor of Biomedical Science -
Monash University
Melbourne, VIC12.2023
Foundation Studies -
Trinity College Foundation Studies
Melbourne, VIC12.2020
IGCSE -
Greensprings School
Lagos, Nigeria07.2018
Skills
- Customer Service
- Employee Training
- Cash Handling
- Team Leadership
- Time management
- Excellent verbal and written communication skills
Timeline
Crew Trainer
McDonald’s Swanston & Lonsdale Street
12.2022 - Current
Barista
McDonald’s Swanston And Lonsdale Street
06.2021 - Current
Crew Member
McDonald’s Swanston And Lonsdale Street
12.2020 - Current
Bachelor of Nursing -
Swinburne University of Technology
Bachelor of Biomedical Science -
Monash University
Foundation Studies -
Trinity College Foundation Studies
IGCSE -
Greensprings School
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