Addison Diefenbach
Armidale,NSW
Summary
Dynamic and personable, with a proven track record in enhancing customer satisfaction and maintaining high cleanliness standards from roles at Fresh and Save. Skilled in stock organization and customer service, consistently improved store appearance and efficiency. Adaptable and reliable, with a commitment to workplace safety and positive customer interactions.
Overview
2
2
years of professional experience
Work History
Shelf Stocker
Fresh and Save
10.2024 - Current
- Maintained a clean and organized store environment for optimal shopping experience.
- Answered customer questions and provided detailed product information.
- Helped customers locate desired items and transfer oversized items to vehicles.
- Unloaded arriving product stock and moved to store display areas.
- Checked and pulled defective or expired products from shelves.
- Enhanced customer satisfaction by promptly assisting with inquiries and locating products.
- Improved product availability by efficiently stocking shelves and maintaining proper inventory levels.
- Collaborated with team members to complete daily tasks and achieve store goals.
- Maintained well-organized restocking areas to avoid blocking aisles or creating safety hazards.
- Demonstrated adaptability by switching between various departments as needed, ensuring all areas remained fully stocked.
- Improved overall store appearance by regularly facing products on shelves for easy identification.
- Responded quickly to spills or mishaps, maintaining a safe shopping environment for customers and staff alike.
- Expedited restocking process during peak hours to maintain a well-stocked sales floor for customers'' convenience.
- Provided excellent customer service, addressing concerns and facilitating positive interactions on the sales floor.
- Greeted customers and directed to requested products.
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Maintained effective team member communication.
- Kept work areas neat, clean and free from debris.
- Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
- Maintained tidy and clean work areas to promote optimal productivity and safety standards.
- Moved cardboard, plastic ties, and other debris from unboxing to trash.
- Promoted warehouse safety by reporting or resolving safety hazards and observing OSHA guidelines.
- Followed orders precisely for correct items, sizes and quantities.
Cafe Worker
Hustle Cafe
01.2024 - 06.2024
- Maintained a clean and organized café environment, adhering to health and safety regulations.
- Managed cash register transactions accurately, ensuring proper handling of cash and credit card payments.
- Wiped, sanitized and maintained floors, facility, and equipment to adhere with company standards and procedures.
- Handled high-pressure situations calmly while multitasking effectively to maintain optimal productivity levels during busy periods.
Fast Food Worker
Armidale Pizza
03.2023 - 08.2023
- Greeted customers promptly and took orders to keep flow of traffic moving.
- Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
- Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
- Collaborated with team members to quickly fill large orders and serve large parties.
- Provided support to crew members, facilitating quick food preparation and delivery.
- Collaborated with team members to maintain a well-stocked inventory and ensure smooth operations during peak hours.
- Performed food preparation responsibilities to meet franchise standards for quantities, speed, and packaging.
- Responded to customer inquiries and concerns with empathy and professionalism, working to resolve issues in a timely manner.
- Processed orders on POS system and accepted cash and charge payments.
- Managed cash register transactions, balancing the till at the end of each shift with consistent accuracy.
- Ensured prompt delivery of takeout orders by efficiently packaging items and verifying accuracy before handing them off to customers or drivers.
- Demonstrated flexibility in schedule availability, ensuring adequate staffing levels were maintained during peak hours or unexpected absences.
Education
Yr 10 - High School
Waldorf
Armidale, NSWSkills
- Efficient organization
- Stock organization
- Label reading
- Shelf maintenance
- Stock rotation
- Workplace safety
- Cleanliness standards
- Customer service
- Willing to learn
- Friendly and personable
Timeline
Shelf Stocker
Fresh and Save
10.2024 - Current
Cafe Worker
Hustle Cafe
01.2024 - 06.2024
Fast Food Worker
Armidale Pizza
03.2023 - 08.2023
Yr 10 - High School
Waldorf
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