Adelaide Wong
Canberra
Summary
Biotechnology graduate with over 2 years of laboratory and clinical support experience. Proven adaptability and independence in fast-paced settings. Known for taking initiative, solving problems proactively, and contributing effectively to research and quality control efforts. Committed to advancing research and quality control initiatives.
Overview
7
7
years of professional experience
Work History
Biotechnologist
Takeda Pharmaceutical Company
06.2020 - 03.2022
- Contributed to critical CIP and SIP processes, ensuring equipment integrity and safety during production.
- Maintained comprehensive logbook documentation of activities, procedures, and observations for compliance.
- Supported teams by designing and fabricating specialized equipment, enhancing workflow efficiency.
- Adhered to established SOPs for combined equipment and autoclave operations.
Dental Assistant
Preventive Dentistry
09.2023 - Current
- Sanitized dental tools, trays, and surfaces to ensure patient safety and infection control.
- Maintained sterile work environment to prevent cross-contamination during procedures.
- Restocked supplies and organized treatment rooms for efficient patient preparation.
- Assisted dentists chairside during examinations, enhancing operational efficiency.
Dental Assistant/Receptionist
Dental Gallery Singapore
09.2018 - 07.2023
- Assisted dentists in chair-side procedures, such as cleaning teeth, taking x-rays, and preparing dental materials
- Utilized dental software to update patient records and manage office files
- Maintained dental equipment and ensure availability of supplies
- Handled customer complaints calmly and professionally, resolving customer issues in a timely manner
- Managed patient records and treatment histories, ensuring accuracy and confidentiality
- Coordinated and facilitated patient appointments, managing schedules efficiently to minimize wait times
- Efficiently managed phone calls, scheduling appointments, and handling inquiries from patients
- Verified patient insurance coverage and coordinated insurance billing for treatments.
Team member
Boost Juice
03.2018 - 09.2018
- Ensured efficient service by following all drink recipes and calculating accurate pour amounts
- Demonstrated strong product knowledge to recommend and up-sell menu items based on customer preferences.
- Maintained a clean and organized work area, ensuring compliance with health and safety regulations.
- Operated cash registers, handled cash transactions accurately, and processed payments efficiently.
- Collaborated with team members to ensure smooth store operations during busy periods, contributing to a cohesive work environment.
- Actively engaged in promotional activities, such as up-selling loyalty programs and special offers, to drive customer retention and increase sales.
- Prepared and served a variety of fresh and nutritious smoothies, juices, and snacks, adhering to Boost Juice Bars' high-quality standards.
Admin
Immigration and Checkpoints Authority
12.2017 - 03.2018
- Diligently managed the scanning and archiving of crucial documents, ensuring efficient and accurate organization of immigration-related paperwork at ICA Singapore.
- Expertly collected and compiled immigration forms from customers, providing them with helpful guidance to complete the required documentation accurately and efficiently.
- Demonstrated exceptional customer service skills by engaging with clients in a friendly and approachable manner, addressing their queries, and offering support throughout the application process.
Education
Bachelor of Biotechnology -
ANU
12.2025
Diploma of Biotechnology - undefined
Nanyang Polytechnic
03.2021
Skills
- Aseptic Techniques
- Quality control procedures
- Critical thinking aptitude
- Adaptability
- Customer Service
- Microsoft
- Dental radiography
- Sterilization techniques
- Team collaboration
Timeline
Dental Assistant
Preventive Dentistry
09.2023 - Current
Biotechnologist
Takeda Pharmaceutical Company
06.2020 - 03.2022
Dental Assistant/Receptionist
Dental Gallery Singapore
09.2018 - 07.2023
Team member
Boost Juice
03.2018 - 09.2018
Admin
Immigration and Checkpoints Authority
12.2017 - 03.2018
Diploma of Biotechnology - undefined
Nanyang Polytechnic
Bachelor of Biotechnology -
ANU
Similar Profiles
Matthew CochraneMatthew Cochrane
Quality Management Representative at Takeda Pharmaceutical CompanyQuality Management Representative at Takeda Pharmaceutical Company
JERMAINE BOYDJERMAINE BOYD
MANUFACTURING TECH II/ MAINTENANCE at Takeda Pharmaceutical CompanyMANUFACTURING TECH II/ MAINTENANCE at Takeda Pharmaceutical Company
Waldemar KendrickWaldemar Kendrick
Manufacturing Trainer at Takeda Pharmaceutical Company LimitedManufacturing Trainer at Takeda Pharmaceutical Company Limited
Isabelle MckayIsabelle Mckay
Shop Assistant /Assistant Cafe Manager at The Spence GrocerShop Assistant /Assistant Cafe Manager at The Spence Grocer
Lachlan LongLachlan Long
Naturalist at PonantNaturalist at Ponant