Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Bartender
Harmony 68
Cervia, Italy
05.2023 - 09.2024
Greeted customers and provided excellent customer service.
Prepared alcoholic and non-alcoholic beverages according to recipe standards.
Provided drink suggestions to customers based on their preferences.
Assisted in setting up the bar for service shift.
Stocked ice bins and coolers as needed throughout shift.
Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
Performed opening and closing duties including restocking supplies.
Developed good working relationships with fellow employees through effective communication.
Prepared cocktails from bar recipes and served wine, draft and bottled beer.
Poured wine, beer and cocktails for patrons.
Waitress Trainee
Harmony 68
Cervia , Italy
05.2022 - 09.2024
Greeted customers and provided menus.
Provided excellent customer service during meal times.
Assisted in stocking inventory, setting up workstations, preparing mise en place, and breaking down stations at end of shifts.
Maintained a professional attitude while working in a fast-paced environment.
Performed opening and closing side duties including cleaning tables, chairs and floors.
Served food and beverages to patrons and immediately remedied issues with orders.
Provided exceptional service to high volume of daily customers.
Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
Assisted in preparing salads, appetizers and desserts to speed up food service.
Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
Waitress Trainee
Flora
Forlì, Italy
06.2020 - 06.2022
Greeted customers and provided menus.
Performed opening and closing side duties including cleaning tables, chairs and floors.
Completed assigned tasks within designated timeframes.
Observed other wait staff members' techniques to learn best practices for providing exceptional customer service.
Served food and beverages to patrons and immediately remedied issues with orders.
Maintained a professional attitude while working in a fast-paced environment.
Education
High School Diploma -
Liceo Classico G.B. Morgagni
Forlì, Italy
07-2019
Skills
Food Service
Menu Memorization
Beverage Preparation
Outgoing Personality
Complex Problem-Solving
Organizational ability
Professional Appearance
Certification
Mixology/American Bar course at Drink Factory SRL (BO, Italy)