Summary
Overview
Work History
Education
Skills
Accomplishments
Current Role
Timeline
Generic

Adele Elmslie

Hunters Hill,NSW

Summary

High achiever – strong results across the years – over exceed target always - Strong understanding of activities and skill level to reach target Ability to build report across all stake holders B2B Solutions – always front of mind – to influence internal stake holders Highly developed financial acumen & ability to construct B2B value propositions & solutions Understanding of cash flow & working capital Good network across GCS Sales & Client Management team Proven strong selling skills to closing the sale (Face to Face and over the phone) Impeccable presentation and interpersonal skills Outstanding ability to build rapport, interpret and influence Able to build networks of support to achieve mutual goals A team player

Overview

25
25
years of professional experience

Work History

Business Development Executive

American Express Australia
Sydney
11.2018 - Current
  • Responsibilities include driving acquisition within the small business segment
  • Work with high value customers to ensure that they are sold on the most appropriate product to drive billings and customer satisfaction
  • Multiple internal and external stakeholders are involved to meet customer needs
  • Work with 'face to face' customers as well as over the phone to align their needs
  • Deliver an exceptional customer experience while maximizing sales efficiency & effectiveness.

Business Development Executive

American Express Australia
Sydney
08.2016 - 11.2018
  • Responsibilities include driving acquisition within the small business segment
  • Worked with high value customers to ensure that they are sold on the most appropriate product to drive billings and customer satisfaction
  • Worked with multiple internal and external stakeholders to meet customer needs
  • Delivered an exceptional customer experience while maximizing sales efficiency & effectiveness.

General Manager

Automotive Service Solutions
Sydney
01.2002 - 05.2015
  • Managed a national business with offices in Brisbane, Melbourne, and Sydney
  • Specialized in B2B solutions, wholesale computer repair, and auto training repair center
  • Duties included payroll, credit, recruiting, and managing general staff.

Financial Manager

National Australia Bank - MLC
01.2000 - 01.2002
  • Financial for the Wealth Management division of NAB following the acquisition of MLC
  • Duties included meeting with clients, conducting a Fact Find to determine an appropriate Financial Plan, presenting the Financial Plan, and monitoring the client following this.

Education

Bachelor of Business Communication (Public Relations & Marketing) -

Queensland University of Technology

Skills

  • High achiever
  • Strong results
  • Ability to build rapport
  • B2B Solutions
  • Highly developed financial acumen
  • Understanding of cash flow and working capital
  • Good network across GCS Sales & Client Management team
  • Proven strong selling skills
  • Impeccable presentation and interpersonal skills
  • Outstanding ability to build rapport, interpret, and influence
  • Able to build networks of support
  • A team player

Accomplishments

  • 2017
  • Top Rookie 2017 – finished 287% of BCV FY target & 120% NAA FY Target
  • 1st BDE to achieve a full tenure target in their Rookie year
  • 2018
  • Platinum Club Award Feb 2018
  • Presidents Club Award 2018
  • 2018 FY BCV Target obtained May 2018
  • 2021, GCS Performance Award 2021

Current Role

American Express Australia, Sydney, Field – Business Development Executive – Small Business SBS, Responsibilities include driving acquisition within the small business segment. I work with high value customers to ensure that they are sold on the most appropriate product to drive billings and customer satisfaction. Multiple internal and external stakeholders were involved to drive our customer needs including Merchant, FX and Risk. Work with ‘face to face’ customers as well as over the phone to align their needs. Delivered an exceptional customer experience whilst maximizing sales efficiency & effectiveness.

Timeline

Business Development Executive

American Express Australia
11.2018 - Current

Business Development Executive

American Express Australia
08.2016 - 11.2018

General Manager

Automotive Service Solutions
01.2002 - 05.2015

Financial Manager

National Australia Bank - MLC
01.2000 - 01.2002

Bachelor of Business Communication (Public Relations & Marketing) -

Queensland University of Technology
Adele Elmslie