Summary
Overview
Work History
Skills
Certification
Timeline
Generic

Adele Kingston

Hackham West,SA

Summary

Proven track record in enhancing cleanliness and guest satisfaction at Southern Cross Care, leveraging strong teamwork and collaboration skills alongside expert cleaning and sanitizing abilities. Achieved significant improvements in facility hygiene and safety, demonstrating a commitment to health code compliance and hospitality services excellence.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Hospitality Worker

Saint Basils Age Care
01.2022 - Current
  • Performed general cleaning by sweeping and mopping floor.wiping surfaces, laudry delivery,refiling washing stations
  • Reduced risks by maintaining clean and organised work environment.
  • Collaborated with team members to consistently deliver high-quality service in a fast-paced environment.
  • Observed established health and safety regulations to safeguard teams and guests.
  • Conducted regular inventory checks to maintain adequate stock levels of linens, toiletries, and other supplies.
  • Coordinated with housekeeping teams to prioritize room cleaning schedules based on guest arrivals or special requests.
  • Improved hotel ratings by maintaining clean, comfortable, and well-organized guest rooms.
  • Developed and maintained positive relationships with guests for satisfaction.
  • Reported facility and room maintenance problems to appropriate personnel for immediate remediation.
  • Introduced customers to resort amenities with pleasant and helpful demeanor.

Housekeeping Cleaner

Southern Cross Care
01.2020 - 12.2020
  • Collaborated with team members to complete daily tasks quickly and effectively for maximum productivity.
  • Developed strong working relationships with colleagues across various departments including front desk staff, maintenance teams, laundry, and management.
  • Reported maintenance issues encountered in rooms or common areas to management for prompt resolution.
  • Increased overall cleanliness ratings by consistently meeting or exceeding housekeeping performance standards.

Holly Age Care

Volunteer Work
11.2017 - 11.2018

food and beverage preparation

customer service

operation of coffee machine

handling cash , cash register and EFPOS machine

helped with thrift store on site

Covid Cleaner

Southern Cross Cleaners
01.2017 - 01.2018
  • Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
  • Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
  • Removed trash, debris and other waste materials from premises.
  • Used time management and efficient cleaning methods to meet deadlines.
  • Handled equipment, chemicals, and materials properly and with caution.
  • Confirmed all cleaning tools and equipment were stored properly after use.
  • Maintained a well-organized storage area for cleaning supplies to ensure easy access and efficient use of materials.
  • Cleaned and maintained lobbies, offices and other common areas in commercial buildings.
  • Improved overall facility hygiene by sanitizing high-touch surfaces regularly to minimize the spread of germs.
  • Organized and used industrial cleaning products following strict safety procedures.
  • Increased customer satisfaction by maintaining clean restrooms and public spaces in a timely manner.
  • Performed deep-cleaning tasks for carpets, upholstery, and window treatments to extend their lifespan and maintain appearance.
  • Inspected building for potential safety hazards, reporting identified concerns to supervisor.
  • Demonstrated an outstanding commitment to safety protocols by consistently wearing protective gear during cleaning tasks that involved hazardous materials or situations.
  • Reduced cross-contamination risks through adherence to strict sanitation guidelines in food preparation areas.
  • Operated industrial washing machines and dishwashers to clean linens and dishware.
  • Responded immediately to calls from personnel to clean up spills and wet floors.
  • Vacuumed and shampooed carpets, upholstery and other fabrics.

Skills

  • Food safety knowledge
  • Food Preparation
  • Cleaning and sanitizing
  • Supply Restocking
  • First Aid Training
  • Housekeeping
  • Cross-cultural sensitivity
  • Health Code Compliance
  • Customer Service
  • Teamwork and Collaboration
  • Time Management
  • Problem-Solving
  • Hospitality services
  • Problem-solving skills
  • Detail Oriented
  • Effective Planning
  • Room Service

Certification

  • police check
  • DCSI
  • first aid
  • beyond blue mental health training
  • manual handling

Timeline

Hospitality Worker

Saint Basils Age Care
01.2022 - Current

Housekeeping Cleaner

Southern Cross Care
01.2020 - 12.2020

Holly Age Care

Volunteer Work
11.2017 - 11.2018

Covid Cleaner

Southern Cross Cleaners
01.2017 - 01.2018
  • police check
  • DCSI
  • first aid
  • beyond blue mental health training
  • manual handling

Adele Kingston