Adelle doyle
Logan City,QLD
Summary
Results-driven Shift Manager with strong leadership and communication skills. Proven ability to train and motivate teams while ensuring exceptional customer service standards and operational efficiency.
Overview
1
1
year of professional experience
2
2
Certifications
Work History
Shift Manager
Kfc
Jimboomba, QLD
07.2024 - 10.2025
- Supervised team members during shifts to ensure smooth operations.
- Managed inventory levels and restocked supplies as needed.
- Trained new staff on operational procedures and safety protocols.
- Assisted in scheduling staff shifts to maintain adequate coverage.
- Monitored customer service standards and addressed issues promptly.
- Coordinated daily tasks to optimize workflow during busy periods.
- Implemented safety measures to promote a secure work environment.
- Communicated effectively with team members to enhance collaboration.
- Managed daily cash intake by counting out registers and tabulating profits.
- Helped employees accomplish tasks during peak periods.
- Inspected work areas regularly for cleanliness and organization standards.
- Developed and maintained positive working relationships with staff, customers, and vendors.
- Ensured completion of all opening and closing duties were completed accurately according to established guidelines.
- Coached employees on interactions with customers to drive exceptional service.
- Monitored store operations to ensure compliance with company policies and procedures.
- Provided coaching and guidance to team members when necessary to improve performance.
Receptionist
Hume doors and timber
kingston, QLD
06.2025 - 08.2025
- Greeted visitors and directed them to appropriate personnel.
- Managed incoming phone calls and routed them effectively.
- Assisted with processing incoming and outgoing mail daily.
- Maintained a clean and organized reception area for guests.
- Coordinated office supplies inventory and placed orders when necessary.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
Education
High School Diploma -
Emmaus College
Jimboomba, QLD11-2024
Skills
- Customer service
- Team building
- Employee training
- Communication skills
- Time management
- Conflict resolution
- Staff motivation
- Workplace safety
- Compliance
- Shift leadership
- Flexible schedule
- Opening and closing procedures
- Hiring and recruiting
Certification
RSA Responsible service of alcohol
Timeline
Receptionist
Hume doors and timber
06.2025 - 08.2025
Shift Manager
Kfc
07.2024 - 10.2025
High School Diploma -
Emmaus College