Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Adem Cuturic

Noble Park,VIC

Summary

My primary duties involved training/coaching crew, delivering exceptional customer service, and helping maintain workplace safety.

Overview

2
2
years of professional experience

Work History

Crew Trainer

McDonald's
Noble Park
02.2024 - Current
  • Trained other employees in customer service, food safety, and performance requirements.
  • Taught new team members correct procedures for all areas of operations.
  • Studied crew members during work shift to provide feedback and guidance in improving performance.
  • Set positive example for team members by providing high-quality, efficient service.

Fast Food Crew Member

McDonald's
Noble Park
04.2022 - 02.2024
  • Worked front counter, drive-thru and other areas.
  • Demonstrated exceptional multitasking abilities while managing multiple orders during busy shifts without compromising quality or service standards.
  • Took orders, prepared meals, and collected payments.
  • Managed cash register transactions accurately, ensuring proper handling of cash and credit card payments.
  • Collaborated with team members to achieve daily goals, maintaining excellent communication and teamwork.
  • Greeted customers promptly and took orders to keep flow of traffic moving.

Education

Lyndale Secondary College
Dandenong North, VIC

Skills

  • Customer Service
  • Employee Training
  • Cash Handling
  • Team Leadership
  • Workplace Safety
  • POS Systems

Accomplishments

Employee of the month (July 2023)

Languages

Croatian
Native or Bilingual

Timeline

Crew Trainer

McDonald's
02.2024 - Current

Fast Food Crew Member

McDonald's
04.2022 - 02.2024

Lyndale Secondary College
Adem Cuturic