Highly driven General Manager successful at implementing strategic approaches to drive profitability and sales. Recognised for performance excellence in operations and customer care. Successful at motivating, training and developing team members to drive profitability in highly competitive environment.
Overview
12
12
years of professional experience
1
1
Certification
Work History
General Manager
Logifix Freight Solutions
Keysborough, 3173
01.2023 - Current
Identified areas of improvement in current business practices and collaborated with other departments to develop action plans for implementation.
Implemented employee recognition programs to motivate staff members towards achieving organizational goals.
Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
Established and maintained effective communication with staff members to ensure efficient operations.
Monitored financial performance and identified areas for improvement in cost savings and revenue generation.
Assisted in the recruitment process by interviewing potential candidates for open positions.
Analyzed existing processes for effectiveness and developed new systems as needed to enhance overall productivity levels.
Maintained relationships with carriers to obtain the best pricing on supplies and services.
Conducted market research to identify trends, opportunities, and threats in the industry.
National Sales Manager
Logifix Freight Solutions
Keysborough, 3173
02.2020 - 01.2023
Developing and establishing new businesses.
Sourcing and identifying new businesses and clients.
Maintaining existing business and clients
Client maintenance and set ups within Machship
Configuring data for quotation purposes
Meeting personal and company budgets
Marketing of business across various social media platforms
Monitored competitors' activities and adjusted pricing accordingly.
Recruited qualified personnel for vacant positions within the sales organization.
Evaluated customer feedback and identified areas of improvement in the sales process.
Victorian Business Development Executive
CouriersPlease
05.2017 - 01.2020
Developing and establishing new business
Sourcing and identifying new business and clients
Maintaining existing business and clients
Developing relationships with franchisees (CouriersPlease Drivers)
Developing and presenting PowerPoint presentations to clients
Completing client applications
Configuring data for quotation purposes
Met budgets set by Senior Management
Achievements:
Awarded Best Performing Employee – August 2017
Exceeding budgets of $1.1million 2018 and $1.2million 2019
Business Development Executive
Landlord Protection & Collection
06.2016 - 05.2017
In this role I was the main contact point for all new and existing business
Reporting to the Managing Director, key accountabilities included:
Sign up and maintain all of Landlord Protection & Collection’s (LPC) new and existing clients
Assist with product queries from landlords and real estate agents
Liaise with external clients and service providers to provide regulated compliance checks
Update the client database
Follow up on policy renewals
Direct contact for the Property Club – a club for investors with over a million dollars in property who hold insurances with LPC
Provide excellent customer service and look for ways to improve and grow the business
Assistant Business Manager
Asian Pacific Serviced Offices
03.2015 - 06.2016
Finance Assistant
Rapid Finance
07.2013 - 03.2015
Skills
Microsoft Office
Google Suite
Freight Managment Software
Accounting Software
Excellent phone skills
Ability to learn and adapt
Motivated to continually develop
Communicating with internal / external stakeholders