Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Adeng Muor

Brisbane ,QLD

Summary

Versatile professional with experience in sales assistance, pick packing, and administrative roles. Strong organizational skills and attention to detail. Currently studying for a Certificate III in Disability Support Work. Proven track record in customer service, efficient operations, and team collaboration. Skilled in problem-solving and communication.

Overview

8
8
years of professional experience

Work History

Picker Packer

Holmans
01.2022 - 12.2023
  • Scanned packages and boxes and moved to loading dock for shipment
  • Enhanced order accuracy by carefully picking and packing items per customer specifications
  • Printed labels, packaged boxes, and loaded into outbound containers
  • Pulled orders quickly to maintain demanding productivity goals
  • Checked packing slips and other documentation to appropriately box items requested by clientele
  • Prepared shipments for safe transportation by securely wrapping pallets and labelling packages according to company guidelines

Pick Packer

Apple
01.2020 - 01.2021
  • Proved successful working within tight deadlines and a fast-paced environment
  • Complied with company policies and industry regulations throughout all packing activities, promoting a safe working environment
  • Managed workload effectively under pressure during peak periods while maintaining focus on quality control measures
  • Completed all assigned tasks promptly, adhering to strict deadlines while maintaining high-quality workmanship
  • Increased accuracy of packed items by diligently following packing lists and verifying product information
  • Reduced errors in shipments by carefully inspecting packages for quality and accuracy

Sales Assistant

GLASSONS
08.2019 - 12.2019
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas
  • Established and optimized schedules to keep coverage and service in line with forecasted demands
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service
  • Monitored employee performance and developed improvement plans
  • Assessed job applications and made hiring recommendations to bring in top candidates for key vacancies
  • Managed inventory control processes to restore back stock, control costs and maintain sales floor levels to meet customer needs
  • Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies
  • Trained team members in successful strategies to meet operational and sales targets.

Sales Assistant

Guess
08.2018 - 06.2019
  • Delivered prompt service to prioritize customer needs
  • Conferred with customers about concerns with products or services to resolve problems and drive sales
  • Answered customer questions about product availability and shipment times
  • Educated customers on promotions to enhance sales
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing
  • Completed efficient store resets to prepare store for special promotions and seasonal updates
  • Opened new merchandise and stocked sales floor racks and shelves
  • Processed credit and debit card payments to complete purchasing experience.

Sales Assistant

Wittner
11.2017 - 06.2018
  • Referred customers to various services by evaluating needs and providing recommendations
  • Assisted customers with prompt and polite support in-person and via telephone
  • Functioned as backup in areas of sales, support, and services
  • Maintained records related to sales, returns and inventory availability
  • Delivered high level of assistance by locating products and checking store system for merchandise at other sites
  • Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases
  • Trained new employees on customer service, money handling and organizing strategies
  • Accepted and processed product returns
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.

Administrative Clerk

Lual's Family's Day Care
01.2016 - 12.2016
  • Created and updated physical records and digital files to maintain current, accurate and compliant documentation
  • Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels
  • Supported efficient meetings by organizing spaces and materials, documenting discussions and distributing meeting notes
  • Performed general office duties, including answering multi-line phones, routing calls and messages and greeting visitors
  • Managed and completed paperwork and overall office administration operations
  • Greeted guests with friendliness and professionalism
  • Kept team efficient and on-task by maintaining well-stocked and organized supplies
  • Obtained scanned records and uploaded into database
  • Managed documents by organizing forms, making photocopies, filing records, preparing correspondence and creating reports.

Education

Certificate 3 - Disability Support Work

Alffie
10.2024

High School Diploma -

Kurunjang Secondary College
Melton, VIC
11.2016

Skills

  • Warehouse Safety
  • Packing Accuracy
  • Labelling and Tagging
  • Problem-solving abilities
  • Active Listening
  • Critical Thinking
  • Computer Proficiency
  • Conflict Resolution
  • Customer satisfaction measurement
  • Order Processing

References

References available on request

Timeline

Picker Packer

Holmans
01.2022 - 12.2023

Pick Packer

Apple
01.2020 - 01.2021

Sales Assistant

GLASSONS
08.2019 - 12.2019

Sales Assistant

Guess
08.2018 - 06.2019

Sales Assistant

Wittner
11.2017 - 06.2018

Administrative Clerk

Lual's Family's Day Care
01.2016 - 12.2016

Certificate 3 - Disability Support Work

Alffie

High School Diploma -

Kurunjang Secondary College

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Adeng Muor