Summary
Overview
Work History
Education
Skills
Timeline
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Adi Degei

Puckapunyal,VIC

Summary

Accomplished in enhancing customer satisfaction and streamlining operations, my tenure at Sainsbury honed my expertise in customer service and data entry. Skilled in relationship building and multitasking, I consistently delivered high-quality service, achieving notable efficiency improvements. My background also includes a clean driving record, underscoring my commitment to reliability and excellence in personal assistance.

Overview

27
27
years of professional experience

Work History

Online Personal Shopper

Sainsbury
03.2022 - 09.2023
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Reviews orders prior to pick up for accuracy and purchase-by dates.
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
  • Worked productively with customers to meet order requirements and service expectations.

General Assistant

Aramark UK
01.2017 - 09.2021
  • Supported daily operations, ensuring smooth workflow and increasing overall productivity.
  • Supported customer service efforts when needed addressing concerns or requests professionally.
  • Deliver customer service,official functions and day to day duties such as general tidying and supporting in food prep when needed.


  • Responded to telephone, email and in-person customer inquiries.


Clerical Officer

Ministry Of Education
01.2008 - 03.2013
  • Provided exceptional customer service to both external clients and internal staff, addressing inquiries promptly and professionally.
  • Developed effective time management skills by prioritizing tasks according to urgency and importance.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Demonstrated versatility in handling diverse clerical tasks including scheduling appointments, answering phones, and coordinating travel arrangements.

Travel Consultant

Tainas Travel Agency
01.2000 - 06.2006
  • Built strong relationships with clients through exceptional communication and personalized service.
  • Organized trips for individual, family and business travelers.
  • Worked closely with clients to understand unique needs and meet specific travel desires.
  • Maintained accurate records of bookings, payments, and client information for smooth operations and future reference.
  • Assisted clients in navigating visa requirements and other travel documentation, minimizing potential issues during their trips.
  • Collected, handled and documented payments for travel services and associated feels.

Clerical Assistant

Ministry Of Education
01.1997 - 01.1999
  • Maintained confidentiality of sensitive company information while handling sensitive documents and communications.
  • Ensured accuracy in data entry tasks, resulting in improved record-keeping and reduced errors.
  • Interacted with customers by phone, email, or in-person to provide information.
  • Increased department efficiency by managing correspondence, answering phones, and directing inquiries to appropriate personnel.
  • Responded to inquiries from callers seeking information.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.

Education

No Degree -

Suva Grammar School
Suva, Fiji
12.1995

Skills

  • Patience and Empathy
  • Customer service expertise
  • Sales experience
  • Product picking
  • Customer Service
  • Customer Relations
  • Relationship Building
  • Teamwork and Collaboration
  • Multitasking and Organization
  • Personal Assistance

Timeline

Online Personal Shopper

Sainsbury
03.2022 - 09.2023

General Assistant

Aramark UK
01.2017 - 09.2021

Clerical Officer

Ministry Of Education
01.2008 - 03.2013

Travel Consultant

Tainas Travel Agency
01.2000 - 06.2006

Clerical Assistant

Ministry Of Education
01.1997 - 01.1999

No Degree -

Suva Grammar School

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Adi Degei