Experienced and dedicated Registered Nurse with a background in Gynaecology, Breast Surgery and Reconstruction, Medical oncology, Palliative Care, Plastics, Colorectal and Gastroenterology, Urology, and Clinical Nursing Education. Proven leadership in both Nurse Unit Manager and Clinical Nurse Educator roles. Passionate about patient-centred care, team collaboration, innovation, continuous professional development, and fostering a safe and dynamic workplace.
Overview
21
21
years of professional experience
Work History
Acting Nurse Unit Manager – Ward 7 South
Chris O’Brien Lifehouse Hospital
02.2023 - 01.2024
Managed shift staffing and clinical resources for daily ward activity- Rostering and Kronos data entry
Ensuring compliance with WHS and Infection control compliance
Responding to consumer Complaints and feedback both negative and positive
Respond to investigations regarding clinical incidents that occur on a departmental level
Reports to Director of Nursing
Performance Management of staff or review of student poor performance
Facilitate care with nursing staff to enable ongoing and supportive to patients and their family or carers
Review of current policies and reporting of incident to ensure open disclosure and public safety
Medical/Surgical/ICU Step-down 24 beds) Gastroenterology, Upper GIT, Plastics, Urology, Gynae Oncology, Breast Surgery, Head and Neck, Ear Nose and Throat, colorectal and Orthopedics
Led nursing staff in providing high-quality patient care and support across multiple units.
Implemented quality improvement initiatives, enhancing patient outcomes and operational efficiency.
Developed and maintained nursing protocols to ensure compliance with regulatory standards.
Facilitated staff training programs, promoting professional development and skill enhancement.
Clinical Nurse Educator – Ward 8 South
Chris O’Brien Lifehouse Hospital
01.2017 - 02.2023
Delivered education in Colorectal, Upper GIT, Gynaecology, Plastics, Urology & Palliative Care nursing
Coordinated mandatory training & bedside skills assessment, manual handling and Basic Life Support.
Provided ongoing support for hospital staff during hospital wide orientation for new staff and current staff
Organized in-services and taught evidence-based care in a workshop or during a ward based Inservice
WHS & CNE committee participant; Gold Standard hand hygiene auditor
Perform spot audits to identify risks and infection control issues
Supports the Nursing Unit Manager in ward related quality improvement projects, overseeing driving and ensuring project completion
Assist staff especially those undergoing performance management
Support students and identify students with significant learning deficiencies requiring extra assistance providing support and outlining learning goals. Escalating to relevant parties if required to ensure public safety.
Assist the NUM in preparing the department for Accreditation with the National Standards and achieving ward project goals
Developed a ward based orientation manual , including time management sheets and expected duties for staff each shift to allow transparency of responsibilities.
Directly cared for patients at least 20 hours each month to maintain currency on clinical techniques.
Developed and implemented educational programs for nursing staff to enhance clinical competencies.
Facilitated training sessions on best practices in patient care and safety protocols.
Collaborated with interdisciplinary teams to design curricula tailored to specific departmental needs.
Evaluated effectiveness of educational initiatives through feedback and performance assessments.
Mentored new nurses, providing guidance on clinical procedures and hospital policies.
Conducted workshops focused on emerging healthcare trends and evidence-based practices.
Analyzed training outcomes to continuously improve educational offerings and address knowledge gaps.
Evaluated clinical staff performance, identifying areas of improvement and providing constructive feedback to drive continuous growth.
Utilized adult learning principles to adapt teaching methods according to individual learner needs, maximizing comprehension and retention of material presented.
Led the development of annual training plans based on identified gaps in knowledge or skills among clinical staff members.
Assisted in the design of simulation exercises, enhancing hands-on learning experiences for clinical staff members.
Improved nursing competency through the creation and delivery of targeted training sessions and workshops.
Supported departmental goals by aligning educational programs with organizational objectives.
Facilitated open communication between management and clinical staff, addressing concerns and implementing solutions to improve overall team satisfaction.
Coordinated continuing education events, connecting nurses with relevant resources to advance their expertise within their respective fields.
Kept current with emerging trends in healthcare education, incorporating new strategies into existing curricula for continuous program improvement.
Increased staff retention by providing ongoing professional development opportunities and support.
Developed comprehensive competency assessments, effectively measuring nursing staff knowledge and skill levels.
Enhanced patient outcomes by developing and implementing evidence-based educational programs for clinical staff.
Streamlined onboarding processes for new hires, resulting in decreased time to full productivity.
Prepared and delivered lectures to undergraduate or graduate students on topics such as pharmacology, mental health nursing and community health care practices.
Collaborated with interdisciplinary teams to ensure consistent patient care and education across various departments.
Contributed to hospital accreditation efforts by ensuring compliance with industry standards and best practices in nursing education.
Promoted patient safety by leading quality improvement initiatives within the nursing department.
Improved patient satisfaction scores through the development and implementation of targeted staff education on patient-centered care practices.
Served as a mentor for junior nursing staff, fostering a positive learning environment and promoting professional growth.
Contributed to the achievement of key performance indicators by providing data-driven recommendations for nursing education initiatives.
Reduced medication errors and improved patient safety through targeted educational programs.
Led transition to simulation-based training methods, significantly improving clinical decision-making skills.
Optimized clinical skills training modules to address gaps in nursing practice, elevating patient care standards.
Collaborated with healthcare teams to identify training needs and tailor educational content accordingly.
Conducted regular assessments of nursing practices, ensuring adherence to highest standards of care.
Implemented competency-based assessments to measure and improve nursing skills and knowledge.
Boosted nurse competency with hands-on training sessions in latest healthcare technologies and practices.
Enhanced effectiveness of patient care plans by incorporating evidence-based practices into nursing education.
Developed educational materials and resources to support nursing staff in their daily duties.
Organized and led professional development workshops for nursing staff to improve patient safety and care quality.
Fostered culture of continuous learning and improvement among nursing staff, contributing to enhanced team performance.
Improved patient education on disease management and prevention with customized nursing interventions.
Enhanced patient care outcomes by developing and implementing targeted nursing education programs.
Facilitated interdisciplinary training sessions, promoting cohesive approach to patient care.
Nurse Unit Manager – Urology / Gynaecology/ Oncology
Royal Prince Alfred Hospital
12.2012 - 12.2015
Managed ward operations, staffing, financial reports, and patient flow
Complaints Handling and escalation, incidents, and quality improvements
Supported education for ward staff and collaborated with all levels of staff working in the hospital
Patient care and supervision including discharge planning
Roster Management
Managed 40 nurses and nursing activities in -bed hospital by providing comprehensive nursing guidance and maintaining outstanding patient satisfaction and care standards.
Managed 42 nurses and nursing activities in bed hospital by providing comprehensive nursing guidance and maintaining outstanding patient satisfaction and care standards.
Provided hands-on teaching and patient and staff education for the nursing areas of gynaecology nursing, surgical nursing
Updated clinical protocols , policies and coordinated audits
Support the NUM in overlooking, education compliance, ward projects and audit compliance
Directly cared for patients at least 30 hours each month to maintain currency on clinical techniques.
Developed and implemented educational programs for nursing staff to enhance clinical knowledge and skills.
Collaborated with multidisciplinary teams to identify training needs and improve patient care practices.
Conducted assessments of nursing competencies to ensure adherence to evidence-based standards.
Facilitated workshops and simulations to promote hands-on learning experiences for healthcare professionals.
Evaluated educational outcomes and adjusted curricula based on feedback and performance metrics.
Mentored new nurses, providing guidance on best practices and professional development pathways.
Led initiatives to integrate new technologies into nursing practice, enhancing workflow efficiency and safety.
Advocated for continuous education initiatives, fostering a culture of lifelong learning within the organization.
Evaluated clinical staff performance, identifying areas of improvement and providing constructive feedback to drive continuous growth.
Utilized adult learning principles to adapt teaching methods according to individual learner needs, maximizing comprehension and retention of material presented.
Led the development of annual training plans based on identified gaps in knowledge or skills among clinical staff members.
Assisted in the design of simulation exercises, enhancing hands-on learning experiences for clinical staff members.
Improved nursing competency through the creation and delivery of targeted training sessions and workshops.
Supported departmental goals by aligning educational programs with organizational objectives.
Facilitated open communication between management and clinical staff, addressing concerns and implementing solutions to improve overall team satisfaction.
Coordinated continuing education events, connecting nurses with relevant resources to advance their expertise within their respective fields.
Kept current with emerging trends in healthcare education, incorporating new strategies into existing curricula for continuous program improvement.
Increased staff retention by providing ongoing professional development opportunities and support.
Developed comprehensive competency assessments, effectively measuring nursing staff knowledge and skill levels.
Enhanced patient outcomes by developing and implementing evidence-based educational programs for clinical staff.
Streamlined onboarding processes for new hires, resulting in decreased time to full productivity.
Collaborated with interdisciplinary teams to ensure consistent patient care and education across various departments.
Managed staffing and clinical issues hospital-wide after hours
Attended code calls, managed complaints, and allocated ED admissions
Worked with senior managers to discuss hospital daily activities, planning and problem solving at an executive level
Disaster management planning
daily management of all hospital nursing staff including skill mix
Daily management of patient flow out of the hospital
Registered Nurse (New Graduate Program)
RPAH
01.2003 - 01.2004
Provided post & pre op care care, tracheostomy care, and PCA commencement for patients requiring analgesia support as recommended by Anaesthetist
Worked on a30 bed ward with the medical specialities of Urology, Gynaecology, Breast, Recovery, Head & Neck & Post Operation Recovery
Education
Graduate Certificate - Stomal Therapy
ACN
AUSTRALIAN COLLEGE OF NURSING
01.2024
Certificate IV - Frontline Management
CENTRE FOR WORKFORCE AND DEVELOPMENT
01.2015
Take the Lead 2 Program -
TAKE THE LEAD PROGRAM
NSW HEALTH
01.2015
Detect (BTF) train the trainer -
NSW HEALTH
CEWD
01.2011
Financial Management for Managers -
NSW HEALTH
CEWD
01.2010
Master - Cancer Nursing
University of Sydney
SYDNEY
01.2009
Essentials of Care ward Facilitator -
NSW HEALTH
CEWD
01.2009
Manual Handling Train the Trainer -
Concord Hospital
CEWD
01.2007
Bachelor - Nursing
University of Sydney
SYDNEY NSW AUSTRALIA
01.2003
Skills
Strong leadership, customer service and team-building abilities
Excellent time management and clinical prioritisation
Effective communicator across all staff levels, students and patients and their carers
Adaptable in rapidly changing clinical settings and able to work well alone or with others
Committed to evidence-based practice and ongoing staff education
Commitment to organisational goals and promoting organisation values
Clinical skills include CVAD care and management, stoma care and management, wound care management, Negative Pressure wound therapy, parenteral nutrition, PEG and JEJ feeds care & Catheter care
Staff accreditation for specific nursing skills such as aseptic non touch technique,ECG, Manual Handling, BLS and hospital Fire Training
Clinical leadership
Compassionate care
Quality improvement
Interdisciplinary collaboration
Superior nursing services
Department management
Patient care
Strong clinical judgment
Awards
Educator of the Year – International Nurses Day (2012) RPA HOSPITAL, Keith Cox Scholarship Award winner CHRIS O’BRIEN LIFEHOUSE, Tinsel Trophy (Ward Christmas Decoration): 2021 & 2023 CHRIS O’Brien Lifehouse, Multiple Clinical support nominations from nursing students, other staff and positive patients feedback Chris O’Brien LIFEHOUSE and RPAH, Nominations: Manager of the Year (2013), CNE of the Year (2011), Clinical Leadership Award (2012) RPA HOSPITAL, Successfully developed a Patient orientation Pamphlet for patients admitted to Chris Obrien Lifehouse which was then rolled out and used by patients in 2023, Orientation Manual Development for staff new to the wards on Ward 7E2 at RPA and Ward 8S at Chris Obrien Lifehouse.
Training
Wound care workshop
Assistant in Nursing and Enrolled Nurses Education Day
Hand Hygiene Auditor training
Other Roles , Volunteer & Committees
WHS Ward Representative
Infection Control & Pressure Injury Auditor
BLS and Manual Handling Trainer
Death Review Committee RPAH
Clinical Forums Presenter
Gold Standard Hand Hygiene Auditor
Current volunteer for ( Assistant to the Team Manager Under 10’s at Melton Broncos Rugby League club
Previous Salvation Army door to door knock appeal volunteer
Timeline
Acting Nurse Unit Manager – Ward 7 South
Chris O’Brien Lifehouse Hospital
02.2023 - 01.2024
Clinical Nurse Educator – Ward 8 South
Chris O’Brien Lifehouse Hospital
01.2017 - 02.2023
Nurse Unit Manager – Urology / Gynaecology/ Oncology