Adib Bunyadi
Brisbane,Queensland
Summary
Dedicated Medical Receptionist works productively with diverse personalities and experienced in busy clinical settings. Knowledgeable in schedule, records and front desk management. Offers successful career history comprising more than 2 years.
Overview
12
12
years of professional experience
Work History
Medical Receptioist
Top Health Doctors
03.2024 - Current
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Checked patient insurance, demographic, and health history to keep information current.
- Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
- Managed high call volumes, directing calls to appropriate departments while maintaining a polite and professional demeanor.
- Enhanced patient satisfaction by efficiently managing the front desk operations and addressing inquiries in a timely manner.
Receptionist
UCSI Hospital
01.2020 - 09.2022
- Greeted visitors warmly and ensured they had a positive experience
- Handled cash and credit card payments with accuracy
- Answered phones professionally in accordance with organizational protocols
- Answered questions about organization and provided callers with address, directions, and other information
- Assisted in resolving customer complaints and disputes.
Driver
NCR Travel
07.2016 - 06.2018
- Maintained clean driving record and obeyed traffic laws and regulations
- Provided excellent customer service throughout delivery process
- Maintained a clean driving record with no violations or citations on file
- Demonstrated knowledge of local roads, traffic laws and regulations
- Utilized GPS navigation systems to plan efficient routes for deliveries.
Salesperson
Market (Bazaar)
05.2012 - 01.2016
- Utilized problem solving skills to identify customer needs and provide optimal solutions
- Developed excellent communication and interpersonal skills by interacting with customers on a daily basis
- Provided technical assistance to customers in order to resolve issues promptly.
Education
Doctor of Medicine (M.D.) -
UCSI University
08.2023
Skills
- Telephone Etiquette
- Front Desk Operations
- Customer and Client Relations
- Document Control
- Time Management
- Medical Terminology
- Medical billing and coding
- Electronic Medical Records
Languages
English
Full Professional
Russian
Full Professional
Persian
Professional Working
Timeline
Medical Receptioist
Top Health Doctors
03.2024 - Current
Receptionist
UCSI Hospital
01.2020 - 09.2022
Driver
NCR Travel
07.2016 - 06.2018
Salesperson
Market (Bazaar)
05.2012 - 01.2016
Doctor of Medicine (M.D.) -
UCSI University
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