Adib Jawad
Punchbowl,NSW
Overview
2
2
years of professional experience
Work History
Fresh Convenience, Customer Service Team Member
Woolworths
Revesby, NSW
11.2023 - Current
- Handled Stock management effectively ensuring proper date rotations for products like cheese, cream, yogurt, meat, chicken, seafood etc.
- Handled heavy object, unloading everyday load along with operating RF device.
- Attended customers and fulfilled their queries with utmost dedication and sincerity.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Operated register to and self checkouts to process payments and collect cash payment for order totals.
Customer Service Team Member
KFC
08.2023
- Received and handled customer orders efficiently.
- Took payments and managed cash register for orders.
- Worked at backhouse(kitchen) which includes work like cooking, handling hot objects, cleaning and carrying heavy loads.
Customer Service Manager
BA Transport Pty Ltd.
07.2023 - 08.2023
- Received calls and take bookings
- Take payments over phone
- Organize receipt and driver's worksheets
Customer Assistant
Startech
12.2022 - 05.2023
- Provided tech related assistant to customers which included laptop, mobile phones and accessories, computer and computer parts etc.
- Provided exceptional customer service to high-volume customer base, resolving issues, answering inquiries and providing product information.
Education
Bachelor of Information Technology - Information Technology
Macquarie University
08.2026
Skills
- Customer Experience Management
- Exceptional Interpersonal Communication
- Cash Handling
- Kitchen Assisting
- IELTS score 75 (speaking 7)
Languages
English
Full Professional
Bangla
Native or Bilingual
Hindi
Limited Working
Timeline
Fresh Convenience, Customer Service Team Member
Woolworths
11.2023 - Current
Customer Service Team Member
KFC
08.2023
Customer Service Manager
BA Transport Pty Ltd.
07.2023 - 08.2023
Customer Assistant
Startech
12.2022 - 05.2023
Bachelor of Information Technology - Information Technology
Macquarie University