Summary
Overview
Work History
Education
Skills
Availability
References
Volleyball
Languages
Timeline
Generic

Adib Pathan

Mawson Lakes,SA

Summary

Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service practices and a wide-range of computer software.

Overview

3
3
years of professional experience

Work History

Casual Real estate agent's assistant

Smarte Real Estate
03.2021 - 12.2021
  • Casually working for a real estate agent has allowed me to develop many skills such as: -Interacting with customers, tenants and owners
  • Critically analyzing situations
  • How to plant marketing equipment such as signs and posters
  • How to maintain and keep a space visually appealing.

Volleyball South Australia

VSA Venues
12.2021 - 01.2024
  • As a VSA referee I have performed a range of tasks and developed many skills: -Interacting with players, customers, and employers
  • Conflict resolution
  • Cleaning and preparing venue for players
  • Risk assessment and mitigation.
  • Utilized strong decision-making skills under pressure, contributing to the overall quality of each competition.
  • Navigated difficult situations using effective communication and explanation of game rules.

Customer Service Representative

Datacom (Australian Passport Office Contract)
01.2024 - 04.2024
  • During my summer employment as a passport office CSR I developed a wide range skills:
  • Handled sensitive customer data and information while maintaining a high level of security.
  • Utilised great care and attention-to-detail while handling passport applications.
  • Learnt how to navigate and operate difficult government and company software.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Met and exceeded performance metrics consistently, earning recognition.

Education

High School Diploma -

The Heights School
Modbury, SA
12.2023

Bachelor of Science - Computer Science

University of Adelaide
Adelaide, SA
12.2027

Skills

  • Critical thinking
  • Good cooperation
  • Listening
  • Clear communication
  • Problem solving
  • Leadership
  • Customer Service
  • Problem-solving abilities
  • Active Listening
  • Call centre experience
  • Computer Proficiency
  • Microsoft Excel

Availability


  • Monday: 7:00am to 12pm, 3:30pm to 11pm
  • Tuesday: 7:00am to 12pm, 3:30pm to 11pm
  • Wednesday: 7:00am to 12pm, 3:30pm to 11pm
  • Thursday: 7:00am to 12pm, 3:30pm to 11pm
  • Friday: 7:00am to 12pm, 3:30pm to 11pm
  • Saturday: 6am to 11pm
  • Sunday: 6am to 11pm

References

  • Kathy Healy, 0433 398 572, kathy@smarterealestate.com.au
  • Sean Utting, 82636244, Sean.Utting781@schools.sa.edu.au

Volleyball

Played Volleyball at a high level for both club and state. Being selected for u18 state team reserves and for the div 1 u19 team for Norwood Bears Volleyball Club. My time as a volleyball athlete has not only developed my athletic ability but also social and peoples skills.

Languages

English
Native or Bilingual
Hindi
Native or Bilingual

Timeline

Customer Service Representative

Datacom (Australian Passport Office Contract)
01.2024 - 04.2024

Volleyball South Australia

VSA Venues
12.2021 - 01.2024

Casual Real estate agent's assistant

Smarte Real Estate
03.2021 - 12.2021

High School Diploma -

The Heights School

Bachelor of Science - Computer Science

University of Adelaide

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Adib Pathan