Adibau Vakatale
Lot 4, Savunawai, Votualevu,Nadi
Summary
Proven Night Auditor at Sheraton Fiji Golf & Beach Resort, adept in front desk operations and problem-solving, significantly enhanced guest satisfaction and financial accuracy. Excelled in teamwork, demonstrating strong work ethic and organizational skills, ensuring seamless shift transitions and meticulous financial reporting, contributing to the resort's operational excellence. Versatile hospitality professional with 1-year background as Night Auditor. Knowledgeable about room ratings, account balancing and report generation. Thrives in high-volume environments using multi-tasking and time management strengths. Hardworking and passionate job seeker with strong organizational skills .
Overview
1
1
year of professional experience
Work History
Night Auditor
Sheraton Fiji Golf & Beach Resort
06.2023 - Current
- Completed night audit for guest ledgers to close bank and cash registers, reconciling issues quickly, and marking discrepancies.
- Oversaw night auditing of daily room occupancy and hotel revenue.
- Controlled cash and credit card payment transactions at front desk to successfully reduce errors.
- Kept accounts in balance and ran daily reports to verify totals.
- Promoted a positive work atmosphere by maintaining high levels of professionalism, enthusiasm, and commitment to guest satisfaction during overnight shifts.
- Utilized strong problem-solving skills while handling any logistical challenges that arose throughout the course of nightly duties.
- Provided exceptional customer service to overnight guests, addressing inquiries, and offering assistance as needed.
- Generated and printed daily financial reports to track hotel performance.
- Looked over pending check-ins and payment processes to complete closing procedures.
- Collaborated with the front desk team to ensure seamless transitions between shifts and consistent communication regarding guest needs.
Education
Graduate Certificate - Front Office & Reservations
Fiji Marriott Training Academy
Nadi05.2023
High School Diploma -
Suva Grammar School
Suva11.2017
Skills
- Front Desk Operations
- Multitasking and Organization
- Problem-Solving
- Strong Work Ethic
- Punctual and Dependable
- Teamwork and Collaboration
- Administrative Skills
- Detail Oriented
Hobbies
READING
COOKING
SOCIALIZING
Referees
Ema Tubunawasa
Ph: 9213001
Email: Ema.Tubunawasa@marriott.com
Position : Night Manager
Sheraton Fiji Golf & Beach Resort
Elena Qereqeretabua
Ph: 9463669
Email: Elena.Qereqeretabua@marriott.com
Position: Asst. Front Office Manager
Timeline
Night Auditor
Sheraton Fiji Golf & Beach Resort
06.2023 - Current
Graduate Certificate - Front Office & Reservations
Fiji Marriott Training Academy
High School Diploma -
Suva Grammar School
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