I am a mature enthusiastic well-mannered person with a strong background of Frontline Management. I have great problem-solving abilities, and a collaborative team player dedicated to continuous learning and growth.
Overview
17
17
years of professional experience
Work History
Console Operator – Shift Team Leader
7 ELEVEN PIMPAMA CENTRAL GOLD COAST
01.2018 - 02.2023
Developed strong working relationships with colleagues across departments, fostering collaboration and open communication channels for improved problemsolving.
Maintained a safe working environment by adhering to established health and safety protocols during console operations.
Acted as a reliable point of contact for external partners, addressing queries and providing information on console operations as needed.
Collaborated with team members to develop strategies for improving overall console performance and functionality.
Administrative Assistant
FENCESCAPE SOUTHPORT – ACCOUNTS
05.2016 - 11.2018
Provided detailed responses to inquiries, improving service provided to applicants.
Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
Opened and properly distributed incoming mail to promote quicker response to client inquiries.
Supported company leaders by managing budgets, scheduling appointments and organizing itinerary.
The Lab Bar & Restaurant – Supervisor
BRISBANE TREASURY CASINO THE STAR ENTERTAINMENT GROUP
01.2008 - 01.2015
Supervised staff to confirm that all food and beverage orders were promptly and accurately prepared.
Supervised daily cash handling procedures, ensuring accurate accounting records and minimizing discrepancies.
Coordinated with kitchen employees and front of house personnel to consistently drive smooth operations.
Hired, trained and mentored staff to meet and exceed high quality standards.
Marco Polo Fine Dining Restaurant – Supervisor
BRISBANE TREASURY CASINO THE STAR ENTERTAINMENT GROUP
01.2006 - 01.2008
Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.