Summary
Overview
Work History
Education
Skills
Certification
Leadership Experience
Hobbies and Interests
Timeline
Generic

Adienne Jordan Reyes

Hillside,Australia

Summary

In a dynamic and fast-paced environment, developed skills in data analysis, problem-solving, and strategic thinking. Excel in interpreting complex data sets and delivering actionable insights to support business objectives. Seeking to transition into a new field where these developed skills and experience can translate into a driven organisation with meaningful impact.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Data Analyst, Inventory Control, Pick Packer

HelloFresh
10.2022 - 11.2024
  • Developed data analytical and administrative skills using software programs for data analysis (Microsoft Excel, Tableau, SQL) fluently and rapidly to accurately determine important data such as customer satisfaction levels, error rates on packages delivered, and current inventory levels.
  • Analyzed data to identify root causes of problems relating to customer quality and recommending corrective actions to supervisor.
  • Established a adaptive mentality by working in multiple positions requiring completely different skillsets (pick packing, data analysis, etc).
  • Developed a hardworking mindset that dedicates to completing work objectives with a well as positive thinking, regardless of the current work environment.
  • Actively communicating to my peers regarding assistance and providing them with help to tackle challenging tasks.

Customer Service Representative

Kmart
06.2021 - 03.2022
  • Assembled a "customer first" attitude, working at an efficient rate especially on busy hours to ensure that customers have a quick, but fantastic service during their stay.
  • Manufactured critical thinking skills, handling phone calls for customers with different types of scenarios to solve the customer's problem(s).
  • Stocked shelves both efficiently and effectively using RF scanners while cleaning both floors and shelves, shaping organisational skills
  • Assisted store supervisors in renovating the store from Target to Kmart.

Receptionist

Body Align Recovery
12.2018 - 09.2019
  • Multitasking both organizing appointments by phone and answering customer emails for questions and other concerns
  • Assisted other workers with their duties requiring multiple personnel, increasing efficiency
  • Provided administrative support to staff members by handling correspondence, filing important documents/receipts, and managing office inventory.

Education

Bachelor of Information Systems - Information Technology

Royal Melbourne Institute of Technology
Melbourne, Victoria
01.2023

Skills

  • Tableau
  • Excel
  • SQL
  • Database management
  • Data visualization and presentations
  • Data analysis
  • Python programming
  • Excel
  • Critical thinking
  • Project management
  • Communication (Interpersonal, Conflict Resolution)
  • Adaptability

Certification

  • Cross Cultural Communication (RMIT certification
  • Managing Time and Priorities (RMIT Certification)

Leadership Experience

Student Representative Council - Springside College, Victoria, VIC

02/15 - 02/16

Planning school events. Assisting with Student Council activities. Relaying advice from the student body and mediating their wants and needs to teachers and coordinators.

Hobbies and Interests

  • Sports (Basketball, Swimming, Tennis)
  • Technology
  • Video Games
  • Building computers

Timeline

Data Analyst, Inventory Control, Pick Packer

HelloFresh
10.2022 - 11.2024

Customer Service Representative

Kmart
06.2021 - 03.2022

Receptionist

Body Align Recovery
12.2018 - 09.2019

Bachelor of Information Systems - Information Technology

Royal Melbourne Institute of Technology

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Adienne Jordan Reyes