Adi Kabunalagi Duilomaloma

• 2006, Participated in the Annual Intertiary Games Zone 2 Relay Team 4x100 Girls
• 2007, Appointed Captain team for Latter Day Saints Church College U17-U19 Basketball
• 2007, Participated in the Secondary Schools Basketball/Netball Tournament
• 2008, Appointed Form Perfect Form 5-Form 6
• 2008, Participated in Talent Night Show Model Traditional Wear

I am very interested in the customer service position. I believe I have the necessary qualifications and skills to successfully fulfill your requirements. As you review my enclosed resume you will see that I have extensive experience as a customer services specialist where I was responsible for tracking, monitoring, reviewing and processing account and market-related data. I have proven myself to be a competent team player with the capacity to manage a number of diverse customer support functions. My job has required strong planning and organizational skills coupled with an in-depth analytical approach to problem management. I have also had the opportunity to develop strong interpersonal communication and customer assessment skills. My comprehensive knowledge of the specific tools, procedures, and resources necessary for successful management of a large and diverse customer base has enabled me to efficiently implement strategies for large customer support and service. I am a highly motivated employee who is passionate about providing exceptional customer service and satisfaction. I would welcome the opportunity to meet with you for an in-depth discussion and am available for an interview at your earliest convenience.

Please contact me via phone or email to arrange a time and date for us to meet. Thank you for your time and consideration, and I look forward to speaking with you soon.

Sincerely,

Adi Kabunalagi Duilomaloma

• 2011-2013, HUMAN RESOURCE ADMINISTRATOR, FIJI TIMES LIMITED, Involved in employee recruitment, Updating staff list and turnover list, Organize employee induction, training and record keeping, Maintaining hr. filing and database systems, Verify forms and other documents for approval, Prepare requisitions, purchase orders and petty cash vouchers, Sort and record all incoming and outgoing correspondence, Educational visits, Respond to inquiries, Prepare and organize meetings/agenda, Assist with Fiji Sixes Charity Fund
• 2016-2018, OFFICE ASSISTANT/VOLUNTEER CORRDINATOR, WOWSKIDSFIJI -CHARITABLE ORGANISATION, Work with volunteers and coordinate board approval events, Support fundraising activity by appointing a team, Organize and provide induction training for volunteers, Facilitate the recruitment of volunteers ensuring that they are properly matched and trained for a position, Monitor and evaluate all volunteers and write reports for donors and sponsors, Drive volunteers management programs and provide ongoing support for volunteers, Develop a communication plan for volunteers and manage all forms of communication pertaining to volunteers, including email correspondence, social functions, newsletters, and social media, Finance/Administration, Arrange petty cash replenishment and maintain level of cash on hand for disbursement, Prepare petty cash vouchers, obtain approval to make payment, Prepare payment voucher and ensure all supporting documents are attached, Maintain financial recording, including recording and reconciliation of expenditure, Keep all records of issued receipts for all cash cheques, Assistance to Team Leader, Clean office space, Preparation of tea and refreshments, Conduct bank, mail and signature runs, Maintaining patients files and updating information, Stocktaking - weekly reconciliation of stock, Check maintenance of building and inform team leader of repairs or tasks, Assist with and plan events, Selling of tickets and promotion of events, During events: pack up, usher, backstage, merchandise sales, ticket booth and fundraising within tins

• Place of Birth: Navua Maternity Unit
• Citizenship: Fiji Citizen
• Date of Birth: 10/30/92
• Gender: F
• Marital Status: Single
• Religion: Christian

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• Certificate in Appreciation WOWSKIDS
• Certificate in Seminary
• Fiji School Leaving Certificate
• Fiji Junior Certificate
• Fiji Eighth Year Examination

• Joana Dawainavesi Valemei, Human Resources Manager, jdawainavesi@fijitimes.com.fj, 3304111/9990578
• Bishop Sosefo Farapaupau, Samabula 1st Ward, 3372323/9995283
• Makarava Wilson, Insurance Advisory BSP, mackwilson69@gmail.com, 9785179/9929444
• Viola Lesi, Team Leader WOWSKIDSFIJI, 8035657, wowskidsFijigmail.com

• Dancing
• Swimming
• Listening to people
• Socializing
• Making new friends
• Experiencing other cultures
• Travelling
• Playing sports
• Gardening
• Going for walks
• Enjoys team work

RSA Certificate