Adil Ahmed
Sydney
Summary
A dedicated and enthusiastic professional with demonstrated success as a Sales Assistant at both Lighting World and Domayne, consistently exceeding sales targets through strategic upselling and strong customer relationship management. Recently completed a Certificate in Assistant Agent, reflecting a commitment to continuous professional growth and development. Highly attentive, organised, and solutions-focused, with proven ability to contribute effectively within team environments and deliver outstanding customer service. Seeking to leverage my skills, knowledge, and strong work ethic within a reputable organisation, while further expanding my experience and contributing meaningfully to business objectives.
Overview
2
2
years of professional experience
Work History
Sales Assistant
Domayne
02.2024 - Current
- Provided detailed product knowledge and comparisons to help customers make informed purchasing decisions.
- Contributed to daily operations, working efficiently and cooperatively with team members to meet business needs.
- Demonstrated effective time management to ensure the timely completion of tasks and responsibilities.
- Consistently achieved high sales targets through upselling strategies and a strong understanding of customer needs.
- Built and maintained strong customer relationships through clear communication and in-depth product knowledge.
- Collaborated with colleagues to streamline sales processes, improving team efficiency and customer satisfaction.
- Surpassed monthly sales targets by proactively following up on leads and closing sales promptly.
- Negotiated pricing, sales terms, and service agreements with professionalism and strategic insight.
- Earned customer trust and confidence by maintaining a persuasive, composed, and professional demeanour at all times.
Sales Assistant
Lighting World
07.2023 - Current
- Provided assistance to customers in locating products and responding to enquiries, enhancing the overall shopping experience.
- Maintained well-organised merchandise displays to encourage sales and support ease of navigation throughout the store.
- Accurately processed transactions using point-of-sale systems, ensuring efficient and seamless checkout experiences.
- Worked collaboratively with team members to restock shelves and uphold store cleanliness, ensuring a visually appealing and orderly environment.
- Engaged with customers to gather feedback, contributing to the development of improved service strategies and offerings.
- Monitored inventory levels and promptly reported discrepancies to support effective stock management.
- Professionally managed customer enquiries, complaints, and returns, ensuring a consistently positive client experience.
- Delivered courteous and timely customer support both in-store and over the phone
Education
Assistant Agent (Property Certificate) - Real Estate
Connect Skills Institute
Sydney, NSW09-2025
Skills
- Goal oriented
- Relationship building
- Teamwork and collaboration
- Problem-solving
- Critical thinking
- Computer proficiency
- Client relations
- Solution Specialist
- Achieving KPI's
Timeline
Sales Assistant
Domayne
02.2024 - Current
Sales Assistant
Lighting World
07.2023 - Current
Assistant Agent (Property Certificate) - Real Estate
Connect Skills Institute