Summary
Overview
Work History
Education
Skills
Awards
Corporatetraining
Specializationtechnicalexpertise
Affiliations
Accomplishments
Certification
References
Timeline
Generic

ADIL FAROUK

Doncaster East,Australia

Summary

Dynamic Executive Manager specializing in complex business transformations, with over 15 years of experience in enhancing Procurement and Operations functions to drive bottom-line value across industries such as Financial Services and Healthcare. Proven ability to develop strategic growth opportunities and foster innovation, demonstrated by successfully managing a diverse team of approximately 130 staff across multiple regions, including Australia and Asia. Renowned for translating complex data into actionable insights while prioritizing customer satisfaction and stakeholder collaboration. Aiming to leverage extensive leadership experience to contribute to an executive team focused on sustainable business growth.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Head of Procurement Operations, Performance & Insights

ANZ Bank
Melbourne, Australia
01.2020 - Current
  • Leading the Bank's Operations & Insights portfolio and managing the transformation of procurement at ANZ to become a trusted and respected procurement business partner
  • With an annual expenditure of approx
  • AUD $5.1B across the portfolio, key responsibilities include the management of outsourcing 3rd party arrangements and developing, refining, enhancing and simplifying ANZ's Procurement related policies & governance, Source to pay processes, Data Analytics strategy (AI), contract management reporting and managing the implementation & performance of their Source to pay strategy including Category management, catalogue management, purchase requisition, Purchase orders and Finance Operations (Accounts Payable) that impact multiple regions, business Units & its stakeholders
  • Nominated for a CFO Leadership role modelled award in May 2024
  • Successful Implementation of Ariba Procure to pay module across New Zealand in Nov 2022 and India in Aug 2023 followed by Philippines, Hong Kong, Vietnam and Singapore in March 2024
  • Enabled easy and Intuitive buying across the bank via Ariba guided buying/ marketplace
  • Deployed Ariba self-serve contract management module (Source to Contract) in Nov 2022 that resulted in 80% uplift in contract management compliance across the group and 60% uplift in e-sourcing adoption
  • The development of the ANZ Procurement Data Analytics (AI) business case & strategy & was successful in securing $1.4M in funding
  • Designed & implemented the ANZ Procurement Data Analytics (AI) & Spend Taxonomy in line with UNSPSC standards to enable the Category & sourcing teams to deliver bottom line EBIT benefits to ANZ
  • Revised and Implemented the Procurement policy across 9 Geographies that focused on fair, responsible and ethical approach to purchasing and paying for good and services
  • Deployed Self-serve helpdesk functionality across the business and supplier community via SNOW (ServiceNow)
  • Recognition for outstanding contribution in June 2021 towards driving simplification & Innovation across the bank & living ANZ's purpose everyday through their values
  • Achieved a result of 95.1% for the commonwealth of Australia small business Paid on time reporting scheme for April 23 - August 21 reporting period
  • Leading and managing an international team of 4 direct & 126 Indirect reports of Procurement Operations & Tactical Sourcing specialist, Transformation and Change specialist
  • Developed the Corporate expense management business case ($1.7M) & strategic roadmap for 19 geographies
  • Till date, I have successfully rolled out the program to 17 geographies
  • Implemented a revised purchasing operations & payment processes across the Philippines, Hong Kong & Singapore Geographies, that focused on uplifting its purchasing governance & accurate capture of 3rd party spend data
  • Redefined and enhanced the Procurement suite of 3rd party contract management reporting and was responsible to develop and rollout 'Metric that matter' that provided visibility on key performance that enabled better commercial decision making
  • Educated, supported, and guided Peers, colleagues, stakeholders, and executives on Procurement relates methodologies and Procedures, most importantly in simple business comprehensible terms

Head of Procurement & Property A&NZ

Bupa A&NZ
Melbourne, Australia
07.2017 - 01.2020
  • The Head of Procurement & Property A&NZ was responsible for leading 20 Operational/Commercial specialists to drive outcomes for customers and for the business
  • The key focus of this role was to maintain excellent cross-functional management skills at a senior level both internally and externally
  • The role operated across Australia, New Zealand, India and UK, influencing at senior levels through to the front line
  • The role is responsible for the development and execution of S2P strategy, offshore engagement, insightful analytics and reporting, the governance cadence to both Procurement & Property, the management of contracts (pre- and post-negotiation) including ordering and receipting, to enable better Procurement and Property outcomes for A&NZ
  • Leading and managing a team of 20 Procurement Commercial & Operations Specialist
  • Delivered $13M in business savings in FY18, $9M in FY17 and $6.5M in FY16
  • Led the P2P implementation program of work in FY19 that improved the way Bupa buy & pay for goods & services
  • This program delivered over $1.5M of in year saving in FY19 and an estimated forecast of $13M over the next 4 years
  • Implemented expense driver analysis and modelling, revised category planning, sourcing and supplier management processes and benefits methodology and reporting
  • Redesigned and implemented a Buyer and Supplier Enablement Operating Model across the Health Insurance and Health Services business
  • This project delivered ~$0.5M operating cost reduction in FY18
  • Led a Group-wide cost review program and Supplier Governance program, delivering ~$1M in operational savings and optimizing performance framework and associated regulatory and compliance processes and reporting
  • Established Bupa's supplier sustainability code of conduct and led the implementation of the Modern Slavery Act to meet the Commonwealth regulatory requirements

Procurement Category Lead A&NZ

Bupa A&NZ
Melbourne, Australia
02.2016 - 06.2017
  • The Category Manager was responsible for the development and execution of the Procurement Strategic Program, including category plans, project plans and other reporting requirements through dynamic analysis of cost structures, supplier research, market indicators and external expenditure opportunities
  • Responsible for the research, development and implementation of strategic and operational procurement policies and procedures across People, IT, Print & Medical categories
  • Developed and responsible for the implementation of category management plans
  • Directed operational excellence and continuous improvement initiatives across the categories
  • Identified improvement opportunities to sourcing specifications, supplier and commodity management processes and practices to enable economy of scale benefits
  • Maintained spend cube and conducted spend analysis
  • Developed category baselines and TCO models
  • Engage and understood internal customer needs (Demand Management) and ensured their requirements are reflected in tenders
  • Understood the commercial management of executed contracts and explored opportunities to improve the agreement and relationship
  • Lead supplier relationship management framework and governance process
  • Developed category baselines across 4 different categories which included Recruitment, IT, Print & Medical supplies, supporting the FY16 pipeline
  • Delivered savings cost reductions within the Recruitment, IT & Print categories for Bupa A&NZ which resulted in $1.5M in FY16 and an estimated savings forecast of $4.2M for FY17

Procurement Category Manager - Wireless Technology

Telstra
Melbourne, Australia
03.2015 - 02.2016
  • The Procurement networks team has oversight of all wireless related spend across the whole of Telstra Corporation and its subsidiaries
  • This includes managing most commercial aspects related to product supply, maintenance & support, and design & construct
  • This role is a strategic commercial partner to the business - being a trusted advisor & industry expert
  • Managing all aspects of commercial relationships between assigned suppliers & Telstra
  • Contribute as per the Category Management framework to the creation and execution of detailed category plans for the wireless category
  • To provide a consistent approach to management and provide strategic commercial input to Senior Management within the assigned portfolio
  • Meet and comply with strategic direction for programs/projects to meet Telstra's business requirements considering the whole of Telstra business
  • Work closely with Business Units and suppliers to meet Telstra's business requirements and ensure appropriate methodologies are applied and implemented to all procurement initiatives
  • Build and maintain strong relationships with both internal & external stakeholders
  • Management of complex commercial and contractual negotiations with vendors
  • Manage issues relating to contract deliverables including performance and accountability to product or service
  • Proactively research and source market information pertaining to the portfolio to ensure currency of information
  • Delivered an OPEX saving of $63M within the wireless network support contract platforms
  • Achieved a CAPEX cost reduction of $1.8M across the Ericsson portfolio within the Wireless space
  • Negotiated an 8.5% p.a
  • Revenue enhancement at no risk to Telstra with Unico on the mobile postpaid platform
  • Introduced a continuous improvement clause for key suppliers and measured quarterly performance and innovation

Procurement Category Management Specialist

Cleanaway
Melbourne, Australia
10.2014 - 03.2015
  • The Procurement category specialist was responsible for assisting with the development and execution of the Procurement Program, including category plans, project plans and other reporting requirements through dynamic analysis of cost structures, supplier research, market indicators and external expenditure opportunities
  • Proactively supported Group Manager Strategic Procurement and Category Manager to develop category plans through dynamic analysis of cost structures, supplier research, market indicators and expenditure opportunities
  • Negotiated with suppliers and vendors as required to ensure the best outcome for Cleanaway
  • Developed tools and methodologies to classify expenditure into categories that support the development of category plans, including data modelling and statistical analysis techniques to improve procurement outcomes and support decision making
  • Proactively used data analysis tools to identify opportunities to aggregate expenditure
  • Conducted supply market research and analysis to identify alternate supply strategies/suppliers, new products/services and innovative solutions through the direction of Group Manager Strategic Procurement and Category Manager
  • Developed information collection methods, performed surveys, research and analytical studies to support decision making in respect of procurement and improved business processes
  • Provided expert analytical support to the Procurement team including project management, benefit tracking and PMO reporting
  • Provided analytical support for strategic sourcing projects (RFP structuring and evaluations, negotiations, etc)
  • Collected performance data on key suppliers and provide feedback to the Category Manager and Business stakeholders
  • Provide regular reporting of Procurement key performance measures to drive a continuous improvement environment
  • Managed the Group Spend Cube

Senior Project Specialist -Procurement Category Management Transformation

Telstra
Melbourne, Australia
08.2012 - 10.2014
  • The role is responsible to support the GM of transformation to shift Telstra Procurement from a 'contract/reactive' based approach to a 'strategic/proactive' based approach across Telstra's $15B spend with third parties
  • The role also required to coordinate projects & project teams, as well as liaise with internal/ external stakeholders whilst maintaining a strategic business focus
  • Accountable for supporting the development of the overall category management transition program across 40 categories equating to $15B of third party spend
  • Develop and maintain the Category Management Roll Out 'Program Office.'
  • Work with Telstra Business Units to set up systems to evaluate supplier performance against KPIs and monitor performance for continues improvement
  • Proactively managing scope to ensure that only what was agreed to is delivered, unless changes are approved through scope management (project change control)

Strategic Sourcing Improvement Specialist - Procurement Operations

Telstra
Melbourne, Australia
06.2011 - 07.2012
  • The Procurement Sourcing/ Business improvement Specialist was responsible for keeping processes, policies, and initiatives updated and developed and fully competitive with the external world pursuing best practices relative to major internal activities and applying uniform processes to repeatable functions
  • Drove engagement with onshore Consumer business with multiple industry bodies
  • Accepted as ATA (Australian Teleservices Association) state committee member
  • Developed Procurement CoE web portal to help establish & maintain relationship with key business unit stakeholders across Telstra

Commercial Analyst

Salmat
Melbourne, Australia
11.2006 - 05.2011
  • Commercial analyst for various Telstra projects and was responsible for liaising between the business team, the finance, and technical teams
  • Accountable for preparing daily financial reports, budget forecast, requirements gathering and cost analysis, solution implementation, and interaction with the clients
  • Awarded the ANZAC award for May 2010 by higher management for consistent performance, work ethic, attitude, skill, and reliability shown to the business
  • Awarded the Salmat OSCA award in July 2010 for consistent performance in an analyst role
  • Presented with Telstra nomination awards for best financial analyst for the months of July, October & November 2010
  • Award for Excellence for consistently displaying a positive attitude in a peer group of 20 people

Education

Bachelor of Commerce - Accounting, and Finance

DEAKIN UNIVERSITY
Melbourne, Australia
12.2007

BBA - Finance

University of Western Michigan
Bangalore
05-2005

Skills

  • Broad transformation
  • Commercial leadership
  • Operational experience
  • Procurement
  • Sourcing
  • Category management
  • Supplier sustainability programs
  • P2P System Implementations
  • Data strategy
  • Spend analytics
  • Commercial Management
  • Project implementation
  • Financial reporting
  • Budget planning
  • Contract management
  • Policy & governance
  • Business process simplification
  • People engagement
  • Development
  • Collaboration
  • Value chain optimization
  • Business partnering
  • Analytical thinking
  • Program management
  • Project management
  • Communication
  • Influencing
  • Relationship development
  • SAP/Ariba
  • Coupa
  • PeopleSoft e-Procurement
  • Finance operations modules
  • Proactis
  • IBM Spend Analytics (Watson)
  • Robobai (AI Spend Analytics)
  • SNOW (ServiceNow)
  • SAP Concur
  • Fraedom
  • Tech-one
  • Bravo (Source to contract)
  • Emptoris
  • Enterprise one (Oracle)
  • Zycus (data analytics)
  • Power BI
  • Tableau
  • Qliksense
  • Business Warehouse (SAP)
  • Quantitative skills
  • Analytical skills
  • PC proficiency
  • MS Word
  • Excel
  • PowerPoint
  • Thinkcell
  • Outlook
  • Microsoft Project
  • Visio

Awards

  • Awarded the ANZAC award for 05/2010 by higher management for consistent performance, work ethic, attitude, skill, and reliability shown to the business.
  • Awarded the Salmat OSCA award in 07/2010 for consistent performance in an analyst role.
  • Presented with Telstra nomination awards for best financial analyst for the months of 07/2010, 10/2010 & 11/2010.
  • Award for Excellence for consistently displaying a positive attitude in a peer group of 20 people.

Corporatetraining

  • Data/spend analytics - Structured thinking and problem-solving techniques (Portland Consulting Group)
  • Prince2 Foundation & Practitioner Certified
  • Financial management (CIPSA certified)
  • Contract management (CIPSA certified)
  • Problem Solving skills (Telstra)
  • Business process Improvement methodology - TWay (Telstra)

Specializationtechnicalexpertise

  • Confident and experienced user of tools such as - SAP/Ariba, Coupa, PeopleSoft e-Procurement & Finance operations modules, Proactis, IBM Spend Analytics (Watson), Robobai (AI Spend Analytics), SNOW (ServiceNow), SAP Concur, Fraedom, Tech-one, Bravo (Source to contract), Emptoris, Enterprise one (Oracle), Zycus (data analytics), Power BI, Tableau, Qliksense and Business Warehouse (SAP)
  • Strong quantitative and analytical skills and PC proficiency
  • Experienced user of MSWord, Excel, PowerPoint, Thinkcell, Outlook, and Microsoft project & Visio

Affiliations

  • Coach at the little Doncaster Athletics club

Accomplishments

  • Nominated for the ANZ Bank CFO Behavioral role modeled award in December 2024
  • Nominated for the ANZ Bank CFO Leadership role modeled award in June 2024.
  • Winner of the ANZ Bank CPO Award for driving simplification & Innovation in June 2021
  • Winner of the Bupa CFO Award for driving Excellence in compliance and 3rd Party supplier payments in March 2019
  • Awarded the Salmat ANZAC award in April 2011 for consistent performance and commitment to drive business value
  • Winner of the Salmat OSCA award in November 2010 for consistent performance in a commercial analyst role.
  • Salmat Award for Excellence for consistently displaying a positive attitude in January 2009

Certification

  • Prince2 Foundation & Practitioner Certified

References

References available upon request.

Timeline

Head of Procurement Operations, Performance & Insights

ANZ Bank
01.2020 - Current

Head of Procurement & Property A&NZ

Bupa A&NZ
07.2017 - 01.2020

Procurement Category Lead A&NZ

Bupa A&NZ
02.2016 - 06.2017

Procurement Category Manager - Wireless Technology

Telstra
03.2015 - 02.2016

Procurement Category Management Specialist

Cleanaway
10.2014 - 03.2015

Senior Project Specialist -Procurement Category Management Transformation

Telstra
08.2012 - 10.2014

Strategic Sourcing Improvement Specialist - Procurement Operations

Telstra
06.2011 - 07.2012

Commercial Analyst

Salmat
11.2006 - 05.2011

Bachelor of Commerce - Accounting, and Finance

DEAKIN UNIVERSITY

BBA - Finance

University of Western Michigan

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