Summary
Overview
Work History
Education
Skills
Personal Information
Phonecontact
Hobbies and Interests
Timeline
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Adi Luse Qereqeretabua

Sydney,NSW

Summary

Dedicated and results-oriented professional with a diverse background in qualified carer, retail, customer service, troubleshooting, administration, IT technician, and logistics. Exceptional skills in communication, problem-solving, time management, and conflict management have enabled success in dynamic and fast-paced environments.

Hardworking Disability Support Worker dedicated to comprehensive, compassionate and individualized patient care. Manages appointments and medication, assists with bathing and grooming and maintains tidy environments. Expert in disability support.

Compassionate possesses gentle touch and caring attitude centered on treating people with dignity and respect.Collaborative team player with strong clinical and interpersonal skills. Available always in the week, weekends, and evenings.

Caring Disability Support Worker skilled at working with individuals living with issues. Versed in daily living support, meal preparation, and mobility assistance. Offers excellent interpersonal and communication skills developed through field experience.

Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.

Dynamic individual with hands-on experience in and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.

Overview

13
13
years of professional experience

Work History

Post Office Clerk

Post Fiji
01.2013 - Current
  • Minimized delivery delays by verifying merchandise, labels and documents for customer order prior to shipment.
  • Weighed letters and packages and calculated costs based on classification, weight, and destination.
  • Weighed mail and computed pricing amounts.
  • Prepared reports to track mail volumes, fees and other related data.
  • Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
  • Provided service and sales to walk-in customers.
  • Sorted mail according to size, shape and destination.
  • Added accurate data entry into computer system to complete transactions.
  • Used computer systems to track packages and update client information.

Pay Clerk / IT

Ramco Sales
01.2012 - Current

i deal with the calculation of all the employees salaries and allowances

i also take care of some technical issues in the office since l had IT Knowledge and skills.

  • Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
  • Maintained filing system and organized customer documents for easy retrieval of information.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Created and maintained detailed records of all office activities.
  • Monitored and tracked budgets and expenses.
  • Assisted with onboarding of new employees.
  • Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
  • Purchased and maintained office supplies.

Carer

Home Care
01.2022 - 12.2024

Personally took care of my mother till the day she passed

  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
  • Remained alert to problems or health issues of clients and competently responded.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Recognized and reported abnormalities or changes in patients' health status to case manager.
  • Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
  • Provided safe mobility support to help patients move around personal and public spaces.
  • Transported individuals to events and activities, medical appointments, and shopping trips.

IT Support Officer

Hot Bread Kitchen
01.2020 - 12.2022
  • Offered troubleshooting of connectivity issues across networks such as Wi-Fi, cellular and [Type].
  • Managed high levels of call flow and responded to technical support needs.
  • Used ticketing systems to manage and process support actions and requests.
  • Monitored system performance to identify potential issues.
  • Tested new software and hardware prior to deployment.
  • Installed and configured operating systems and applications.
  • Diagnosed and troubleshot hardware, software and network issues.
  • Configured hardware, devices, and software to set up work stations for employees.
  • Generated reports to track performance and analyze trends.
  • Created user accounts and assigned permissions.
  • Responded to customer inquiries and provided technical assistance over phone and in person.
  • Configured and tested new software and hardware.
  • Removed malware, ransomware, and other threats from laptops and desktop systems.
  • Installed, configured and maintained computer systems and network connections.
  • Offered assistance in implementing and developing training programs.

Stock Manager officer

Hot Bread Kitchen
01.2020 - 12.2020
  • Inventoried warehouse stock on monthly, quarterly and annual basis.
  • Labeled, organized and located inventory items in staging areas or on shelves according to quantity, size, or type of material.
  • Set up displays of merchandise to market new products to customers.
  • Maintained neat and organized backroom to easily access merchandise and drive sales.
  • Tracked production and quality control systems to proactively identify deficiencies.
  • Organized records of vehicles, schedules and completed orders.
  • Maintained established levels of goods based on sales forecasts and demand to fulfill orders on time.
  • Reviewed and negotiated contracts with carriers to optimize shipping costs.
  • Coordinated driver dispatch to accomplish daily delivery requirements.
  • Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
  • Oversaw warehouse staff and maintained efficiency in fast-paced environment.
  • Developed and maintained knowledgeable and productive team of employees.
  • Negotiated contracts with outside providers and rates for facility leases to minimize costs to company.
  • Maintained database systems to track and analyze operational data.
  • Frequently inspected production area to verify proper equipment operation.
  • Generated reports detailing findings and recommendations.
  • Evaluated customer needs and feedback to drive product and service improvements.

IT Technician/software Technician

FNU Natabua Campus
01.2019 - 12.2019
  • Maintained office PCs, networks and mobile devices.
  • Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
  • Performed troubleshooting and repaired peripheral devices such as printers, scanners and [Type].
  • Established, repaired and optimized networks by installing wiring, cabling and devices.
  • Corrected connectivity faults to restore user access to local networks, cloud-based storage and public web.
  • Set up PCs, projectors, and microphones for use in video conferencing rooms.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Configured systems according to prescribed software and hardware frameworks.
  • Monitored system performance to identify potential issues.
  • Offered assistance in implementing and developing training programs.
  • Maintained servers and systems to keep networks fully operational during peak periods.
  • Tested new software and hardware prior to deployment.
  • Configured hardware, devices, and software to set up work stations for employees.
  • Installed and configured operating systems and applications.
  • Configured and tested new software and hardware.
  • Diagnosed and troubleshot hardware, software and network issues.
  • Removed malware, ransomware, and other threats from laptops and desktop systems.
  • Installed, configured and maintained computer systems and network connections.
  • Patched software and installed new versions to eliminate security problems and protect data.
  • Responded to customer inquiries and provided technical assistance over phone and in person.
  • Created user accounts and assigned permissions.

Fixed Asset Clerk officer

Hot Bread Kitchen
01.2019 - 12.2019
  • Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
  • Maintained filing system and organized customer documents for easy retrieval of information.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Reviewed files, records and other documents to obtain information to respond to requests.
  • Monitored and tracked budgets and expenses.
  • Processed incoming and outgoing mail and packages according to established procedures.
  • Purchased and maintained office supplies.
  • Assisted with onboarding of new employees.
  • Compiled and analyzed data to produce reports.
  • Created and maintained detailed records of all office activities.
  • Input data into spreadsheets and databases.
  • Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.

Musician

Culture Entertainment
01.2017 - 12.2018
  • Scheduled rehearsals with other musicians and choirs.
  • Specialized in both classical and contemporary music.
  • Repaired broken strings and other instrument issues.
  • Taught private music lessons, adapting tuition to ages and skill levels.
  • Played various instruments professionally, including guitar, piano and drums.
  • Transposed music to alternate keys with speed and accuracy.
  • Built networks with local musicians to provide session support for gigs and events.
  • Observed choral leaders or prompters for cues or directions in vocal presentations.
  • Applied knowledge of harmony, melody, rhythm, and voice production to individualize presentations and maintain audience interest.
  • Selected and arranged music for [Number] holiday performances and special events.
  • Selected music carefully in order to achieve balance of musical styles on program.

Education

Foundation In Social Science -

University of The South Pacific

Bachelor of Science - Computer Networking

Fiji National University

CNNA Exploration for LAN Switching and Wireless -

University of The South Pacific

CNNA Exploration for Routing protocols and Concepts - undefined

University of the South Pacific

CNNA Exploration for Accessing the WAN - undefined

University of the South Pacific

Fiji Junior Certificate - Pass

Fiji School Leaving Certificate - Pass

Certificate for Stress Management Seminar - 2011

Certificate of Completion for Child Care and Child Minding - 2024

Certificate of Completion for Age Care - 2024

Bachelor of Information System - undefined

Fiji National University
01.2025

Skills

  • Publisher
  • Visual Basics
  • Office 97, 2000, 2003, 2007, 2010, 2013, 2016 (outlook, excel, word, access)
  • Server 2003, 2008, 2012, 2016
  • Exchange server
  • Domain server
  • SQL server 2005/08/10
  • Windows 98, 2000, 2003, XP, Vista, 2007, Win8, 81 and Win10
  • MySQL
  • Sharp developer
  • VNC
  • Packet Tracer
  • Dream Weaver
  • Photoshop
  • Soundbooth
  • Acrobat 9
  • Visual Basic
  • SAP
  • Mind works
  • High integrity and time management skills
  • Honesty 100%
  • Can work under minimum supervision
  • Fast learner
  • Good command of oral and written English
  • Assist in building better team relationship
  • Good judgment
  • Good team player
  • Can work odd hours
  • Very Patient and Reliable
  • Software Programming in Visual Basics (Vb net)
  • Formatting PC’s
  • Desktop Maintenance
  • Networking
  • Hardware Maintenance
  • Cabling (cat5e and cat6e)
  • Installation of various types of software
  • Printer installation
  • Set Up Multimedia’s and Sound Systems
  • Configure Microsoft Office 2007/10, 13 and 16 user E-mails
  • Configure Routers, switches
  • Cash handling expertise
  • Strong organization skills
  • Problem-solving skills
  • Workplace safety
  • Team collaboration

Personal Information

  • Citizenship: Fiji
  • Date of Birth: 09/02/89

Phonecontact

+61 0435246662

Hobbies and Interests

  • Swimming
  • Meeting new people
  • Very much interested in adventurous activities e.g Mountain climbing and hiking.
  • Cooking
  • Singing.
  • Musician
  • Playing Volleyball
  • Playing Rugby
  • Driving
  • Painting
  • Carving

Timeline

Carer

Home Care
01.2022 - 12.2024

IT Support Officer

Hot Bread Kitchen
01.2020 - 12.2022

Stock Manager officer

Hot Bread Kitchen
01.2020 - 12.2020

IT Technician/software Technician

FNU Natabua Campus
01.2019 - 12.2019

Fixed Asset Clerk officer

Hot Bread Kitchen
01.2019 - 12.2019

Musician

Culture Entertainment
01.2017 - 12.2018

Post Office Clerk

Post Fiji
01.2013 - Current

Pay Clerk / IT

Ramco Sales
01.2012 - Current

CNNA Exploration for Routing protocols and Concepts - undefined

University of the South Pacific

CNNA Exploration for Accessing the WAN - undefined

University of the South Pacific

Fiji Junior Certificate - Pass

Fiji School Leaving Certificate - Pass

Certificate for Stress Management Seminar - 2011

Certificate of Completion for Child Care and Child Minding - 2024

Certificate of Completion for Age Care - 2024

Bachelor of Information System - undefined

Fiji National University

Foundation In Social Science -

University of The South Pacific

Bachelor of Science - Computer Networking

Fiji National University

CNNA Exploration for LAN Switching and Wireless -

University of The South Pacific
Adi Luse Qereqeretabua