Summary
Overview
Work History
Education
Skills
Timeline
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Makitalena Ganilau

Parramatta,NSW

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Experienced in overseeing game tables with a close eye on accuracy, security and service standards. Talented trainer, team leader and manager with excellent problem-solving and relationship-building skills.

Overview

23
23
years of professional experience

Work History

Table Games Supervisor

The Star Casino
06.2001 - Current
  • Observed players for signs of cheating, notifying security staff of discovered evidence.
  • Oversaw area games to maintain security and compliance.
  • Performed paperwork required for monetary transactions.
  • Monitored patrons for signs of compulsive gambling.
  • Ensured compliance with gaming regulations through vigilant supervision of dealer actions on the floor.
  • Boosted customer loyalty by offering consistent gaming standards and closely controlling dealers.
  • Monitored game operations to enforce house rules as well as tribal, state and federal regulations.
  • Increased game efficiency by closely monitoring game play and addressing any issues promptly.

Education

No Degree - DIPLOMA MULTIMEDIA

RAFFLES DESIGN COLLEGE
NORTH SYDNEY
2012

Skills

  • Security support
  • Activity monitoring
  • Policy Enforcement
  • Resolving Complaints

Timeline

Table Games Supervisor

The Star Casino
06.2001 - Current

No Degree - DIPLOMA MULTIMEDIA

RAFFLES DESIGN COLLEGE

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Makitalena Ganilau