Summary
Overview
Work History
Skills
Timeline
Generic

Adisa Fabiano

Portarlington,VIC

Summary

Reliable Shift Leader with 1 years in hospitality industry. Excellent motivational leader successfully communicates duties and tasks. Dedicated to providing highest standard of service and creating warm and welcoming environment for customers.

Overview

3
3
years of professional experience

Work History

SHIFT SUPERVISOR

KFC
08.2022 - Current
  • Enhanced team productivity by implementing efficient shift scheduling and task delegation.
  • Reduced employee turnover rate by fostering a positive work environment and addressing staff concerns promptly.
  • Ensured smooth operations during peak hours by effectively managing resources and staff allocation.
  • Improved customer satisfaction rates with consistent quality checks and timely resolution of complaints.
  • Increased sales performance through effective upselling techniques and staff training initiatives.
  • Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
  • Resolved conflicts among team members diplomatically, promoting a harmonious work atmosphere conducive to collaboration.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Applied security, safety and loss prevention strategies during shifts.
  • Consistent punctuality and reliability resulting in employee of the month award.

SERVER

PORTARLINGTON PIZZA & PASTA
10.2020 - 08.2022
  • -Managed multiple responsibilities of varied sizes at one time.
  • -Provided optimum customer experience by accurately taking orders via phone and in person.
  • -Maintained and enforced strict and up to date cleanliness and social distancing policies, ensuring both customer and employee safety.
  • -Created positive customer experiences by giving exceptional customer service to all parties.
  • -Exhibited client service skills by serving lunch and dinner to 50+ customers per shift.
  • -Swiftly and successfully resolve conflicts, resulting in customer satisfaction
  • -Warmly greet new and returning customers, resulting in customer loyalty.

Skills

  • Cash Handling Expertise
  • Time Management
  • First-Aid certified
  • Safety Awareness
  • Inventory Control
  • Collaborative and team-based approach
  • Customer-Oriented

Timeline

SHIFT SUPERVISOR

KFC
08.2022 - Current

SERVER

PORTARLINGTON PIZZA & PASTA
10.2020 - 08.2022

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Adisa Fabiano