Intern
JW Marriott
02.2023 - 05.2023
- Enhanced hotel operations efficiency by assisting in various departments such as front desk, housekeeping, and food and beverage.
- Collaborated with team members to ensure seamless guest experience throughout their stay.
- Assisted in developing employee and trainee schedules to ensure adequate staffing levels.
- Ensured compliance with local regulations through diligent record-keeping practices related to permits and appointments.
- Streamlined check-in and check-out processes by utilizing hotel management software effectively.
- Participated in staff training sessions to continuously improve knowledge of industry best practices and trends.
- Performed front office maintenance duties by organizing and cleaning desk spaces and replenishing office supplies.
- Participated in opening and closing procedures by prepping inventory sheets, balancing inventory to cash and closing out point-of-sale systems.
