Aditi Pandey

Dynamic customer service professional with a proven track record at Mahindra Holidays & Resorts, excelling in client relationship management and tailored solutions. Skilled in effective communication and time management, I consistently achieved sales targets while enhancing client satisfaction through personalized service and proactive problem-solving.

Professional retail worker with proven experience in customer service, sales, and stock management. Known for strong team collaboration, adaptability, and solutions-driven approach. Skilled in assisting customers, handling transactions, and maintaining store organization. Reliable and results-focused, ready to contribute effectively in dynamic retail environment.

• Supervised team of 7-9 staff members.
• Achieved smooth daily operations by introducing organised shelf-rotation and stock-check routines.
• Documented and resolved customer concerns which led to improved satisfaction and repeat visits.
• Collaborated with a team of five in planning weekly merchandising layouts for promotional displays.
• Achieved consistent transaction accuracy by completing all POS tasks with attention to detail.
• Achieved higher customer engagement through effectively assisting with in-store product promotions.
• Resolved product issues through hands-on customer testing and prompt replacements.
• Used Microsoft Excel to maintain inventory-tracking spreadsheets and reorder lists.