Aditi Randhawa

Led strategic service improvement initiatives across disability and community services, driving operational excellence and service quality. Managed compliance, risk, and quality frameworks to ensure adherence to legislative standards, including NDIS Practice Standards and Child Safe Standards. Oversaw workforce capability development through training, coaching, and change management to build high-performing, sustainable teams. Directed end-to-end projects supporting system reforms, process optimisation, and service delivery improvements. Fostered strong partnerships with government agencies, community stakeholders, and service providers to co-design responsive solutions and drive continuous improvement. Actively contributed to embedding a culture of accountability, innovation, and person-centred practice within operational teams.

• Public Health Planning & Evaluation Project (NHS London): Completed a six-month public health planning and evaluation project with NHS London, focusing on service redesign to improve health equity and outcomes through systems alignment across housing, health, and social care
• Mental Health Workforce Capability Uplift Project (2023–2025): Led practice improvement initiatives focused on workforce development for Victorians with psychosocial disabilities in collaboration with NDS and VALID
• Stakeholder engagement framework implementation: designed and embedded a cross-sector engagement framework, enhancing community inclusion and collaborative service delivery
• Practice improvement framework implementation: developed and operationalized a reflective practice and quality improvement framework aligned with NDIS standards
• Risk assessment framework redesign: strengthened organisational risk management through system-wide framework redesign and frontline training
• Centralized Complaints and Feedback System: Established a consumer-focused mechanism, embedding client voice in decision-making, and service improvements

• Certificate of Project Management
• Apply Communication Skills
• Certificate in Time Management
• NDIS Workers Screening Check
• NDIS Quality & Safeguarding Training
• First Aid, CPR and Mental Health

Public Health Planning & Evaluation Project (NHS London): Completed a six-month public health planning and evaluation project with NHS London, focusing on service redesign to improve health equity and outcomes through systems alignment across housing, health, and social care.

Mental Health Workforce Capability Uplift Project (2023–2025): Led practice improvement initiatives focused on workforce development for Victorians with psychosocial disability in collaboration with NDS and VALID.

Stakeholder Engagement Framework Implementation: Designed and embedded a cross-sector engagement framework, enhancing community inclusion and collaborative service delivery.

Practice Improvement Framework Implementation: Developed and operationalised a reflective practice and quality improvement framework aligned with NDIS standards.

Risk Assessment Framework Redesign: Strengthened organisational risk management through system-wide framework redesign and frontline training.

Centralised Complaints & Feedback System: Established a consumer-focused mechanism embedding client voice in decision-making and service improvements.

• Indian dental association

At the heart of my work is a deep and unwavering commitment to equity, inclusion, and integrity. I believe that the most meaningful and sustainable outcomes occur when services are authentically co-designed with the communities they aim to support, empowering those with lived experience to shape policies and practices alongside legislative frameworks.

My professional approach blends collaborative leadership with a passion for innovation, enabling me to foster environments where creativity thrives, diverse perspectives are valued, and traditional ways of working can be respectfully challenged. I excel in complex and dynamic contexts, leveraging these opportunities to develop strategic initiatives and establish systems that are not only efficient and effective but also compassionate and responsive to the diverse needs of communities.

Evidence-based practice is foundational to my work, guiding my decision-making processes and ensuring that every initiative I lead is robustly grounded in current research, aligned with recognised best practices, and structured to deliver clear, measurable, and lasting impacts. This commitment to rigorous, thoughtful action drives my ability to achieve transformative outcomes.