Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Aditi Sharma

58 Seven Hills Road South,NSW

Summary

Hardworking Backroom Associate focused on maximizing team efficiency and customer service by retrieving, stocking, and moving merchandise. Knowledgeable about customer service standards and sales processes.

Overview

1
1
year of professional experience

Work History

Customer Service

Bhatbhateni Supermarket
01.2021 - 04.2022
  • Developed customer service scorecards to measure customer service performance.
  • Provided outstanding customer service.
  • Evaluated customer service standards, policies and procedures to verify customer service goal achievement.
  • Developed a deep understanding of customer service principles and customer service best practices.


REFERENCE

Gaurab Shrestha (BhatBhateni store manager)

gauravstha001@gmail.com

+9779823133341

Education

Bachelor in Commerce - Business

Australian Catholic University
Northsydney

Skills

  • Excellent communication skills, both verbal and written
  • Proficient in handling customer inquiries, complaints, and feedback with professionalism and empathy
  • Strong problem-solving abilities with a focus on finding effective solutions
  • Ability to work efficiently under pressure and in fast-paced environments
  • Experience with CRM software and other customer service tools
  • Exceptional interpersonal skills, with a knack for building rapport with diverse clientele
  • Detail-oriented approach to tasks and strong organizational skills

Languages

English
Full Professional
Nepali
Native or Bilingual

Timeline

Customer Service

Bhatbhateni Supermarket
01.2021 - 04.2022

Bachelor in Commerce - Business

Australian Catholic University

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Aditi Sharma