Summary
Overview
Work History
Education
Skills
Timeline
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Aditi Bastola

Sydney,NSW

Summary

Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.

Overview

2
2
years of professional experience

Work History

Certified Nursing Assistant In Training

HOMEWOOD CARE
Bexley, NSW, NEW SOUTH WALES
04.2024 - 12.2024
  • Maintained homelike environment for residents to support plan of care.
  • Safeguarded patient privacy with strict adherence to HIPAA protocols.
  • Communicated with patients to determine feelings, need for assistance or social and emotional support.

Cleaning Crew Member

Quay Clean
MOSMAN, NSW
09.2022 - 11.2023
  • Handled, labeled, and safely stored various hazardous chemicals and solutions to prevent injuries.
  • Cleaned building floors by sweeping, mopping or vacuuming.
  • Removed trash bags, broke down boxes and placed recyclable materials in designated disposal areas.
  • Completed in-depth restroom cleanings to sanitize partitions, decorations, sinks, counters and mirrors.

Customer Service Representative

LAWRENCE DRY CLEANERS
HURSTVILLE, NSW
02.2023 - 05.2023
  • Conducted regular follow-up calls with customers after resolving their issues.
  • Performed administrative tasks such as filing paperwork, updating databases, and generating reports.
  • Answered inbound calls, chats, and emails to facilitate customer service.
  • Track orders from start to finish to ensure timely delivery of goods or services.
  • Engage in conversations with customers to understand needs, resolve issues, and answer product questions.

Education

Some College (No Degree) - CERT III in Kitchen Management

AIM INSTITUTE
Sydney, NSW

Skills

  • Complaint resolution
  • Task prioritization
  • Relationship building
  • Product and service solutions
  • Problem-solving
  • Active listening
  • Punctuality and reliability

Timeline

Certified Nursing Assistant In Training

HOMEWOOD CARE
04.2024 - 12.2024

Customer Service Representative

LAWRENCE DRY CLEANERS
02.2023 - 05.2023

Cleaning Crew Member

Quay Clean
09.2022 - 11.2023

Some College (No Degree) - CERT III in Kitchen Management

AIM INSTITUTE

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Aditi Bastola