Summary
Overview
Work History
Education
Skills
Timeline
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Aditya Joshi

Sydney

Summary

Finance major currently working as a Trainee in PwC Australia's Global Trade & Tax team, supporting cross-border tax and trade advisory projects. Skilled in research, compliance, and analysis with strong attention to detail. Eager to gain broader hands-on experience in banking and financial services to apply and expand technical and commercial knowledge in real-world settings. Passionate about leveraging expertise to drive impactful results in the finance industry.

Overview

4
4
years of professional experience

Work History

Trainee Global Tax & Trade

PwC
02.2025 - Current
  • Tax/duty optimisation through an assessment and quantification of tariff exposure, import charges and potential duty savings.
  • Review of international trade activities to identify inefficiencies or compliance risks in global procurement.
  • Conducted market research to identify trends and inform client strategies for competitive advantage.
  • Assisted clients in navigating complex industry challenges with strategic recommendations.
  • Monitored changes in tax laws and provided timely updates to clients, ensuring informed decision-making.
  • Analyzed trade data to identify trends and opportunities for cost savings in logistics and supply chain management.

Motel Manager

Bishops Lodge Narrandera
06.2023 - Current
  • Evaluated current and planned occupancy levels, seasonal trends and upcoming special events to determine room pricing and availability.
  • Conducted daily meetings with front desk and housekeeping personnel to discuss arrivals, special requests and operational challenges.
  • Coordinated weekly staff schedule to accommodate ongoing and seasonal needs of hotel.
  • Optimized room rates to gain maximum occupancy figures, improving revenue growth and increasing market share.
  • Maintained relationships with local businesses to promote cooperative advertising opportunities.
  • Managed accounts receivable functions such as invoicing customers and collecting payments due.
  • Assisted in budgeting activities by preparing forecasts related to staffing needs, operating costs and capital expenditures.

Customer Support Operator

Kastle Systems
09.2022 - 05.2023
  • Respond to signals, events and customer requests generated by the perimeter and internal alarm systems.
  • Enter logs of action taken to aid in resolution of customer service & qualify control question.
  • Dispatch physical response to events/alarm in a timely manner.
  • Processing entries special admits to buildings via after hour’s intercom.
  • Programming access cards for clients
  • Conducting thorough investigation of each signal and corresponding with site security, building managers, clients or dispatch to solve problems onsite.
  • Making outbound calls to site security to gain further information about a signal
  • Taking inbound calls from clients afterhours regarding any issues such as building access or problems onsite

Sales Assistant

Howards Storage World
07.2022 - 09.2022
  • Helping customers find specific products, answered questions and offered product advice.
  • Accepting and completed cash, check and credit card payments.
  • Arranging new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Reviewing files, recordings and other documents to obtain information to respond to requests.

Customer Service Officer

DATACOM
01.2022 - 07.2022
  • Answering phones with positive attitude and asked questions to better understand customer needs.
  • Delivering fast, friendly and knowledgeable service for routine questions and service complaints.
  • Reviewing account and service histories to identify trends and resolve issues.
  • Remaining calm and professional in stressful circumstances and effectively diffused tense situations.
  • De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
  • Fielded customer complaints and queries, fast-tracking them for problem resolution.
  • Escalated customer concerns, issues and requirements to supervisors for immediate rectification.
  • Made outbound calls to obtain account information.
  • Answering inbound calls, chats and emails to facilitate customer service.

Pharmacy Assistant

Pharmacy 4 Less
12.2021 - 01.2022
  • Maintained pharmacy counter and related areas in clean, neat and organized fashion.
  • Responded to telephone inquiries and provided information about order status, store hours and pharmacy procedures.
  • Helped pharmacy staff prepare medications and fill orders.
  • Opened incoming samples and stocked in correct locations.
  • Entered current customer, payment and inventory information into system to keep data accurate.
  • Managed inventories, rotated stock, removed expired or damaged drug products and resolved discrepancies in drug counts.
  • Managed data for aged care facilities

Education

Bachelor of Commerce - Finance

Macquarie University
12-2026

Skills

  • Critical thinking
  • Multitasking and organization
  • Trade compliance
  • Free trade agreements
  • Teamwork and collaboration
  • Customer relationship management
  • Client relationships
  • Attention to detail
  • Problem-solving

Timeline

Trainee Global Tax & Trade

PwC
02.2025 - Current

Motel Manager

Bishops Lodge Narrandera
06.2023 - Current

Customer Support Operator

Kastle Systems
09.2022 - 05.2023

Sales Assistant

Howards Storage World
07.2022 - 09.2022

Customer Service Officer

DATACOM
01.2022 - 07.2022

Pharmacy Assistant

Pharmacy 4 Less
12.2021 - 01.2022

Bachelor of Commerce - Finance

Macquarie University

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