Passionate and capable Payroll Advisor committed to keeping accurate records, ensuring on-time accurate processing as well as having outstanding customer service skills. I possess a natural knack for numerical accuracy and calculations. With over 5 years of payroll experience in different industries easily adaptable to any situation. Outstanding management, communication and organizational skills.
Overview
7
7
years of professional experience
Work History
Payroll Advisor
CW Retail (Trading as Chemist Warehouse)
10.2021 - Current
Process fortnightly payroll on a weekly basis for a staff base of 22,000 employees, primarily responsible for end-to-end processing of my own portfolio of approximately 2,000 employees
Accurately process staff on differing awards and conditions e.g.: casual/permanent/salary employees Australia wide
First point of contact for employee/managers/HR with any queries or actions for those in my portfolio
Maintenance and auditing of employee and payroll files
Process onboarding of new hires, transfer of staff and responsible for updating all personal information for employees
Calculate and process backpays and adjustments as needed, conduct reconciliations and institute recovery actions for overpayments/underpayments and process terminations
Process Workcover and Parental Leave payments in accordance with legislation
Conduct leave audits including LSL for all states in Australia
Interpretation of multiple awards when processing and approving of timesheets
Remain aware of developments in industry practices and advise management on opportunities to improve payroll function efficiencies
Work closely with HR and Finance departments to deliver exceptional services across the business
Actively participated in UAT testing of UKG Dimensions
Actively promote customer service and continuous improvement ethics within department
Assist other payroll team members with processing when required
Act in accordance with all policies, procedures practices and guidelines in the performance of accountabilities
Complete system audits reporting issues and assisting if necessary
Assist with training of new staff
Payroll Officer
HCL Technologies
05.2019 - 09.2021
Process weekly payroll for more than 1000 employees through SAP payroll system
Full function payroll from onboarding to terminations
Assist in costing details, Appointment & Variations, Renewals, Increments, Extensions and leave process
Process weekly timesheets of shift workers, part time employees, salaried, non-salaried and wages employees
Interpret awards and assist with integrating upgrades/updates into payroll system and training staff on changes and updates
Payroll Administrator
Training Australia First
06.2018 - 04.2019
Process payroll in shared businesses for more than 300 employees using Preceda
Processing new starters into payroll, including manual timesheets in a timely manner
Assist with back pays and termination including the calculation of termination payments
Preparation of monthly payroll reports and end of year processing and reconciliation
Process superannuation, payroll tax, PAYG taxes and workers compensation
Provide exceptional customer service to all Payroll related queries
Processing of AL cash outs and other Masterfile changes of employees
Update reporting lines in Direct Access to ESS system
Adhere to Payroll Internal Process and Procedures - following Payroll Processing Checklists to ensure data integrity, data accuracy, and meeting compliance and auditing requirements
Education
Certificate in Accounts Administration and Payroll -
ISTQB Foundation Level -
Bachelor of Business Administration -
Diploma of Business -
Certificate III in Business (Frontline Management) -
Skills
Data accuracy
MS Word
MS Excel
Adaptability to computer systems
Teamwork
Positive attitude
Problem-solving
Payroll auditing
Payroll policies and procedures
Tax compliance
Employee relations
Payroll processing
Interpersonal and written communication
Timeline
Payroll Advisor
CW Retail (Trading as Chemist Warehouse)
10.2021 - Current
Payroll Officer
HCL Technologies
05.2019 - 09.2021
Payroll Administrator
Training Australia First
06.2018 - 04.2019
Certificate in Accounts Administration and Payroll -
ISTQB Foundation Level -
Bachelor of Business Administration -
Diploma of Business -
Certificate III in Business (Frontline Management) -