Mountaineering
Aditya Patil
Student
Mernda,VIC
Summary
Motivated retail sales professional with proven record of boosting sales and customer loyalty through individualized service. Resourceful individual skillful in learning customer needs, directing to desirable merchandise and upselling to meet sales quotas. Committed to strengthening customer experiences with positivity and professionalism when answering requests and processing sales.
Overview
6
6
years of professional experience
5
5
years of post-secondary education
2
2
Certifications
5
5
Languages
Work History
Retail Assistant
Bottle O
Northcote , VIC
06.2022 - 10.2023
- Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Assisted customers with prompt and polite support in-person and via telephone.
- Maintained tidy and organized store environment to comply with cleanliness standards.
- Increased sales and customer satisfaction through personalized servicing.
- Recommended complementary purchases to customers, increasing revenue.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Console Operator
EG Ampol
Abbotsford, VIC
10.2022 - 03.2023
- Enforced rules, regulations, policies and procedures and responded to emergency situations requiring security assistance.
- Wrote detailed narrative reports and maintained daily activity reports.
- Inspected parking lots to verify vehicles were properly parked and displayed parking permits.
- Observed and reported suspicious activities and persons.
- Monitored fire, security and duress systems, responding appropriately to alarms and emergency situations.
- Reacted calmly during times of highly stressed or emergency situations.
- Supported time-sensitive project input milestones by keeping team on-task.
- Managed forecourt cleaning and store cleaning duties alongside filling and presentation of stock.
- Worked on lead generation, upselling products and improving sales based on customer needs.
- Retrieved information and performed data entry using appropriate computer programs.
Farm Manager
Patil Farms (Self Owned)
Miraj , Maharashtra - India
02.2020 - 05.2022
- Led team of ten skilled and unskilled farm personnel.
- Planned schedule for crop rotation, plantings, and harvest.
- Maximized operational profits by closely inspecting crops, assessing quality, and identifying problems such as disease or insects.
- Enforced strong safety and environmental protections to support habitats while preventing harm to employees or consumers.
- Developed advanced understanding of farm operations, purchasing needs, and labor requirements.
- Worked closely with employees to improve practices, techniques and safety choices, optimizing performance, and minimizing waste.
- Analyzed soil to measure pH, minerals and organics to judge best fertilizer and amendments for maximum crop production.
- Coordinated inventories of seeds, chemicals, plant nutrients and tools to achieve business targets.
- Placed supply orders, restocked supplies and merchandised products for purchase by customers.
- Budgeted equipment purchases and regular repairs.
Medical Administrative Assistant
The Drive Surgery Ilford
Ilford , East London
04.2018 - 01.2020
- Managed master calendar and scheduled appointments for providers based on optimal patient loads and clinician availability.
- Verified insurance coverage to prepare for upcoming patient appointments.
- Assisted with medical coding and billing tasks.
- Called patients to confirm scheduled appointments day in advance.
- Supported office staff and operational requirements with administrative tasks.
- Documented patient medical information, case histories, and insurance details to facilitate smooth appointments and payment processing.
- Collaborated with healthcare professionals to maintain high-quality care across departments.
- Answered incoming calls, routed messages and resolved patient inquiries within target timeframes.
- Greeted visitors and initiated triage processes for clients to streamline patient flow.
- Performed various administrative tasks by filing, copying and faxing documents.
Education
Post Graduate Diploma - Food Sciences And Technology
University of Greenwich
London UK 09.2018 - 09.2019
Bachelor of Science - Biotechnology
KIT's College of Engineering
Kolhapu - India 06.2012 - 06.2016
Skills
Retail sales techniques
Retail transactions processing
POS systems
Cash register operation
Microsoft applications proficiency
Self-Motivated
Active Listening
Teamwork and Collaboration
Excellent Communication
Multitasking Abilities
Cultural Awareness
Certification
MS office
Interests
Adventure Sports
Long distance Running
Volunteering for social organisations
Hobbies
Singing, Guitar, Sketching, Yoga and Meditation, Swimming, Cyclng
Timeline
First Aid and CPR
03-2023
Console Operator
EG Ampol
10.2022 - 03.2023
Retail Assistant
Bottle O
06.2022 - 10.2023
Farm Manager
Patil Farms (Self Owned)
02.2020 - 05.2022
MS office
02-2019
Post Graduate Diploma - Food Sciences And Technology
University of Greenwich
09.2018 - 09.2019
Medical Administrative Assistant
The Drive Surgery Ilford
04.2018 - 01.2020
Bachelor of Science - Biotechnology
KIT's College of Engineering
06.2012 - 06.2016