Aditya Tiwari
Williams Landing ,VIC
Summary
Experienced and adaptable professional with 5+ years in technical support, compliance, and administrative roles. Skilled in handling documentation, coordinating operations, and providing excellent customer service in fast-paced environments. Quick to learn, highly organized, and reliable — with own transport and full working rights. Ready to contribute to a growing transport business with a strong team spirit and commitment to high standards.
Overview
6
6
years of professional experience
Work History
Compliance Specialist
Evitech Pty Ltd
Williams Landing, VIC
04.2024 - 05.2025
- Collaborated with operations and quality assurance teams to streamline compliance processes while maintaining regulatory standards.
- Ensured end-to-end compliance with Victorian government rebate requirements for energy-saving installations (e.g. Heat pumps, lighting upgrades, and HVAC systems.
- Audited installation sites remotely and/or through documentation to verify installations met program standards and safety regulations.
- Reported non-compliance issues and worked with internal teams and installers to resolve them in line with VEU scheme guidelines.
- Supported training of field and admin staff on documentation standards, eligibility requirements, and recent compliance changes.
IT Support Engineer
Auspro Services Pvt Ltd
Mumbai, Maharashtra
01.2019 - 03.2024
- Provided end-user support for hardware, software, network connectivity, and peripheral devices in a fast-paced IT environment.
- Managed the installation, configuration, and maintenance of desktops, laptops, printers, and mobile devices.
- Handled system updates, security patches, and backup processes to ensure data integrity and uptime.
- Supported onboarding and offboarding processes by setting up user accounts, configuring permissions, and provisioning hardware.
- Documented issues and solutions in ticketing systems (e.g., Jira, ServiceNow) to ensure knowledge sharing and SLA compliance.
Education
Master of Cyber Security -
RMIT University
Melbourne, VIC03-2024
Bachelor of Engineering - Computer Engineering
Mumbai University
Mumbai05-2023
Skills
- Network security
- Attention to Detail
- Willingness to Learn
- Team collaboration
- Reporting management
- Problem Solving
Accomplishments
- Galaxy Award – Auspro Services Pvt Ltd (2022–2023)
Recognized for outstanding performance and contribution to IT support and service excellence. - Electra Award – Auspro Services Pvt Ltd (2020–2021)
Honored for exceptional problem-solving skills, customer service, and consistent team collaboration.
Let
Affiliations
- Freelance tech support for small businesses and individuals — hardware setup, software troubleshooting, and system maintenance.
Timeline
Compliance Specialist
Evitech Pty Ltd
04.2024 - 05.2025
IT Support Engineer
Auspro Services Pvt Ltd
01.2019 - 03.2024
Master of Cyber Security -
RMIT University
Bachelor of Engineering - Computer Engineering
Mumbai University
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