Aditya Tyagi
South Windsor
Summary
Detail-oriented personality offers more than extensive progressive record of accomplishment in leadership roles. Establishes clear guidelines and enforces consistent policies to keep staff satisfied and on-target to achieve important objectives. Excellent relationship-building, multitasking, and decision-making skills.
Overview
11
11
years of professional experience
Work History
Customer Service Assistant
Snack Shack
South Windsor
05.2025 - Current
- Greeted customers in a friendly manner and assisted with their inquiries.
- Assisted customers over the phone, providing helpful information regarding products and services.
- Developed strong relationships with customers to ensure repeat business and referrals.
- Maintained a clean and organised work area at all times.
- Ensure products are properly labeled and priced.
- Maintain visual standards and ensure the store is tidy and organized.
- Rotate stock to prevent outdated items from being sold.
- Ensure the store is clean, organised, and visually appealing.
- Ensure product displays are neat and orderly.
- Work closely with other team members and managers to achieve store goals.
- Participate in team meetings and training sessions.
Team Member
Madhav Stores
Karnal
08.2024 - 02.2025
- Assisted customers with product selection and ordering process.
- Participated in training sessions for new employees when needed.
- Greeted customers upon entering the store with friendly demeanor.
- Received, processed, and stocked merchandise in accordance with store policies.
- Organized inventory shelves for easy access and maintenance of stock levels.
- Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
- Maintained a clean and organized work area throughout shift.
- Provided customer service support to ensure satisfaction.
- Collaborated with team members to achieve daily goals.
- Resolved customer issues promptly in a professional manner.
- Worked hard to learn required tasks quickly to maximize performance.
Assistant Manager-Civil
NTPC GE Power Service Pvt. Ltd
Shajapur
03.2023 - 07.2024
- Collaborating with the project team to evaluate potential locations for the solar power plant. Analyzing factors like topography, geotechnical conditions, environmental impact, and accessibility.
- Preparation of documents for allotment of land Khasra wise of villages which are allotted to Solar Plant.
- Monitoring the execution work of all work related to solar power plant like Piling, ICR foundations, MCR Building, Boundary fencing.
- Coordinating with the design team to develop civil engineering plans, including the layout of solar panels, mounting structures, foundations, access roads, drainage systems, and other necessary infrastructure.
- Overseeing the construction process to ensure that civil works are carried out according to approved plans and specifications. Monitoring progress, managing contractors, and resolving any construction-related issues.
- Implementing quality control measures to ensure that civil construction meets industry standards and safety protocols. Conducting regular inspections and audits to identify and rectify potential hazards.
- Collaborating with the project management team to estimate and control the civil construction costs within the allocated budget.
- Developing and maintaining a civil construction schedule that aligns with the overall project timeline and ensures timely completion of the civil works.
- Coordinating with other engineering disciplines, such as electrical and mechanical engineering teams, to ensure seamless integration of all components within the solar power plant.
Senior Engineer-Civil
NTPC GE Power Service Pvt. Ltd
Jharsuguda
03.2022 - 03.2023
- Company Overview: 33/6.6 KV SUBSTATION AT MINES END OF OCPL, Jharsuguda. Project Cost 33 Cr.
- Inspection of contractors work i.e. steel, shuttering, RCC, brick work, plaster, etc.
- Preparing Client Bills with all Supporting documents and also take follow up for payment.
- Field Inspection Notice to Client Every day.
- Reconciliation of all items i.e. steel, tiles, stone, cement, aggregate, waterproofing material etc.
- Extra Item rate preparation and claim from Client.
- Getting approval from client for different items i.e. Paint, Sanitary item, Tiles, Granite etc.
- To ensure recovery against the rework / faulty work from the contractors per recommendation from site.
- Preparation of Bill of Quantities.
- Performing quality control management and laboratory material testing.
- Preparing and submitting Daily monitoring report and monthly project report to Client and Head office.
Billing/Execution Engineer
SB Protech Pvt. Ltd
Gorakhpur
09.2019 - 02.2022
- Company Overview: Construction of Substation Building, RCC Drain, Culvert and Road Work, Gorakhpur, Uttar Pradesh. Project Cost 30 Cr.
- Program and planning for daily work.
- Checking of contractors work i.e. steel, shuttering, RCC, brick work, plaster, tile, plumbing, MS Structure, Grouting etc. at site.
- Preparing and checking of Client bill with all supporting documents like MTC, IMIR, HR documents, EHS documents, royalty, reconciliation sheet of all items, consumption sheet of concrete, all site and quality protocols etc.
- Checking, preparations and certifications of contractor bills and bar bending schedule.
- Field and laboratory quality testing of materials.
- Daily progress report and labour report to head office and client.
- To fix the target for daily works of site with staff and contractor.
Billing/Execution Engineer
SB Protech Pvt. Ltd
New Delhi
04.2016 - 08.2019
- Company Overview: Construction of commercial building having Double Basement, G+4 storeys, Non-Tower and Residential building having Basement, stilt floor and 4 storeys, New Delhi. Project Cost 50 Cr.
- Programme and planning for daily work.
- Inspecting of contractors work i.e. steel, shuttering, brick work, plaster, electrical works, plumbing works, P.O.P Punning, False ceiling, tile and stone flooring, toilet waterproofing, door frames and shutters, modular kitchen etc.
- Checking and Preparations contractor bills and Bar bending schedule.
- Executing the work as per drawings, specification and IS Code.
- DPR and DLR to head office.
- Field and laboratory quality testing of materials.
- Dealing with material supplier and labour contractor.
- Supervise all the site works with responsibility.
Junior Engineer
M/S RSB Infrastructure Ltd.
Gurugram
10.2014 - 03.2016
- Company Overview: Construction of Township Having 11 Towers, Non-Tower Area, Basement, Club House, Swimming Pool and School, Gurugram. Project Cost 200 Cr.
- Calculation of quantities of brick work, plaster, shuttering, RCC etc.
- Execution of structure and finishing work on site i.e. Brick work, plaster, tile work, line, level of shuttering and layout of columns.
- Daily progress report to head office.
- Daily labour report to head office.
- Field and laboratory quality testing of materials.
- Supervise all the site works with responsibility.
- Dealing with material supplier and labour contractor.
- Preparation of measurement sheets as per site.
- Preparation of bar bending schedule.
Education
Diploma - Civil Engineering
Govt. Polytechnic College Jhajjar
Haryana, India01.2014
Matric -
Haryana Board
Haryana, India01.2011
Skills
- Quantity Surveying
- PC & Client Billing
- Site Execution
- Site Management
- Time Management
- Quick Decision Making
- Customer service
Visa Status
Sub Class 491 Visa which gives me full working rights across Australia.
Languages
- English
- Hindi
Hobbies and Interests
- Watching TV
- Video Games
- Internet Surfing
- Listening Music
Key Strength Areas
- Quantity Surveying
- PC & Client Billing
- Site Execution
- Site Management
- Customer Service
Personal Information
- Current Hour Rate: 23 AUD
- Expected Salary: Negotiable
- Title: Customer Service Representative
- Date of Birth: 19/05/1997
- Nationality: Indian
- Marital Status: Married
Timeline
Customer Service Assistant
Snack Shack
05.2025 - Current
Team Member
Madhav Stores
08.2024 - 02.2025
Assistant Manager-Civil
NTPC GE Power Service Pvt. Ltd
03.2023 - 07.2024
Senior Engineer-Civil
NTPC GE Power Service Pvt. Ltd
03.2022 - 03.2023
Billing/Execution Engineer
SB Protech Pvt. Ltd
09.2019 - 02.2022
Billing/Execution Engineer
SB Protech Pvt. Ltd
04.2016 - 08.2019
Junior Engineer
M/S RSB Infrastructure Ltd.
10.2014 - 03.2016
Diploma - Civil Engineering
Govt. Polytechnic College Jhajjar
Matric -
Haryana Board